Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills

Objective: A simulated conversation between a physician and a family member, i.e., a medical conversation, was changed from a conventional face-to-face conversation (SS 2019) to a telehealth conversation (SS 2020) due to the COVID-19 pandemic. The medical education conversation is part of the bioche...

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Main Authors: Dahmen, Lena, Linke, Maike, Schneider, Achim, Kühl, Susanne J.
Format: Article
Language:deu
Published: German Medical Science GMS Publishing House 2023-09-01
Series:GMS Journal for Medical Education
Subjects:
Online Access:http://www.egms.de/static/en/journals/zma/2023-40/zma001645.shtml
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author Dahmen, Lena
Linke, Maike
Schneider, Achim
Kühl, Susanne J.
author_facet Dahmen, Lena
Linke, Maike
Schneider, Achim
Kühl, Susanne J.
author_sort Dahmen, Lena
collection DOAJ
description Objective: A simulated conversation between a physician and a family member, i.e., a medical conversation, was changed from a conventional face-to-face conversation (SS 2019) to a telehealth conversation (SS 2020) due to the COVID-19 pandemic. The medical education conversation is part of the biochemistry seminar “From Genes to Proteins” which second semester human medicine students take. The objective of this study was to analyze to what extent the switch from face-to-face to telehealth conversations affected student satisfaction and motivation.Methodology: In the seminar, students study biochemical as well as competency-oriented content, such as how to talk to family members. In the summer semester of 2019, students were trained how to talk to their patients’ family members in a traditional conversation setting with the help of lay actors in a classroom format. In the summer semester of 2020, this conversation took place under comparable conditions, but in the form of an online telehealth conversation instead. Student satisfaction and motivation were surveyed by means of an evaluation questionnaire following the seminar in both semesters.Results: Both conversation formats achieved a high level of satisfaction from students (school grade A-B). For some evaluation items, such as “realistic conversation simulation”, the face-to-face conversation was perceived as more satisfying () than the telehealth conversation (). In addition, the face-to-face conversation resulted in higher subjective motivation from students () than that of the telehealth conversation (). Conclusion: The high student satisfaction and acceptance of both didactic concepts leads to the conclusion that the simulated telehealth conversation is an adequate substitute for the simulation of a traditional face-to-face conversation with regard to the parameters that were studied.
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spelling doaj.art-fc265d28021d490eb6225ded24f2c8532023-09-29T08:34:11ZdeuGerman Medical Science GMS Publishing HouseGMS Journal for Medical Education2366-50172023-09-01405Doc6310.3205/zma001645Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skillsDahmen, Lena0Linke, Maike1Schneider, Achim2Kühl, Susanne J.3University of Ulm, Faculty of Medicine, Institute of Biochemistry and Molecular Biology, Ulm, GermanyDresden University of Technology, Carl Gustav Carus Faculty of Medicine, Psychosocial Medicine and Developmental Neurosciences, Dresden, GermanyUniversity of Ulm, Faculty of Medicine, Dean of Studies Office, Ulm, GermanyUniversity of Ulm, Faculty of Medicine, Institute of Biochemistry and Molecular Biology, Ulm, GermanyObjective: A simulated conversation between a physician and a family member, i.e., a medical conversation, was changed from a conventional face-to-face conversation (SS 2019) to a telehealth conversation (SS 2020) due to the COVID-19 pandemic. The medical education conversation is part of the biochemistry seminar “From Genes to Proteins” which second semester human medicine students take. The objective of this study was to analyze to what extent the switch from face-to-face to telehealth conversations affected student satisfaction and motivation.Methodology: In the seminar, students study biochemical as well as competency-oriented content, such as how to talk to family members. In the summer semester of 2019, students were trained how to talk to their patients’ family members in a traditional conversation setting with the help of lay actors in a classroom format. In the summer semester of 2020, this conversation took place under comparable conditions, but in the form of an online telehealth conversation instead. Student satisfaction and motivation were surveyed by means of an evaluation questionnaire following the seminar in both semesters.Results: Both conversation formats achieved a high level of satisfaction from students (school grade A-B). For some evaluation items, such as “realistic conversation simulation”, the face-to-face conversation was perceived as more satisfying () than the telehealth conversation (). In addition, the face-to-face conversation resulted in higher subjective motivation from students () than that of the telehealth conversation (). Conclusion: The high student satisfaction and acceptance of both didactic concepts leads to the conclusion that the simulated telehealth conversation is an adequate substitute for the simulation of a traditional face-to-face conversation with regard to the parameters that were studied.http://www.egms.de/static/en/journals/zma/2023-40/zma001645.shtmlcommunication between the physician and a patient’s family memberssimulated conversationactors as patientsbiochemistrye-learning
spellingShingle Dahmen, Lena
Linke, Maike
Schneider, Achim
Kühl, Susanne J.
Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills
GMS Journal for Medical Education
communication between the physician and a patient’s family members
simulated conversation
actors as patients
biochemistry
e-learning
title Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills
title_full Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills
title_fullStr Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills
title_full_unstemmed Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills
title_short Medical students in their first consultation: A comparison between a simulated face-to-face and telehealth consultation to train medical consultation skills
title_sort medical students in their first consultation a comparison between a simulated face to face and telehealth consultation to train medical consultation skills
topic communication between the physician and a patient’s family members
simulated conversation
actors as patients
biochemistry
e-learning
url http://www.egms.de/static/en/journals/zma/2023-40/zma001645.shtml
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