Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol
Abstract Background In this study, the focus is on how to support the competence development needed for nursing assistants in home care. Home care services for older persons can be challenging concerning the nature of the interpersonal interaction and communication needed to care for and respond to...
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Format: | Article |
Language: | English |
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BMC
2023-02-01
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Series: | BMC Geriatrics |
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Online Access: | https://doi.org/10.1186/s12877-023-03831-3 |
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author | Jessica Höglander Inger K. Holmström Tanja Gustafsson Elisabeth Lindberg Hanna Maurin Söderholm Lena Hedén Petra von Heideken Wågert Annelie J. Sundler |
author_facet | Jessica Höglander Inger K. Holmström Tanja Gustafsson Elisabeth Lindberg Hanna Maurin Söderholm Lena Hedén Petra von Heideken Wågert Annelie J. Sundler |
author_sort | Jessica Höglander |
collection | DOAJ |
description | Abstract Background In this study, the focus is on how to support the competence development needed for nursing assistants in home care. Home care services for older persons can be challenging concerning the nature of the interpersonal interaction and communication needed to care for and respond to the diverse needs of older people who seek to live well in our communities. This implies a need to offer more person-centred care (PCC) to older persons. However, there is a lack of knowledge on how to develop such competence. We, therefore, developed A Person-centred CommunicaTION (ACTION) programme, which is a web-based educational intervention aimed at supporting competence development for nursing assistants. The research objective is to evaluate the ACTION programme with respect to participants’ responses to and the effect of the intervention. Methods A multicentre case–control study with pre- and post-assessments was designed. The ACTION programme will be implemented at home care units, in two different geographic areas in Sweden. A total of 300 nursing assistants will be recruited: 150 for the intervention group and 150 for the control group. We will evaluate the impact measures and the process. Pre- and post-assessments will be performed with data collected via a) audio recordings of communication, b) a questionnaire on self-efficacy communication skills, PCC, empathy and job satisfaction, c) user data, evaluation forms, field notes and observations, and d) interviews. The data will be analysed with descriptive and analytic statistics and/or qualitative methods for meanings. Discussion This study has the potential to contribute to the evidence supporting competence development required to offer person-centred and quality home care to older persons and to meet upcoming needs for flexible and easily accessible competence development. Trial registration ISRCTN64890826. Registered 10 January 2022, https://www.isrctn.com/ISRCTN64890826 |
first_indexed | 2024-04-09T22:38:51Z |
format | Article |
id | doaj.art-fc511d2ff767423fa1e8a0028b0cbe5b |
institution | Directory Open Access Journal |
issn | 1471-2318 |
language | English |
last_indexed | 2024-04-09T22:38:51Z |
publishDate | 2023-02-01 |
publisher | BMC |
record_format | Article |
series | BMC Geriatrics |
spelling | doaj.art-fc511d2ff767423fa1e8a0028b0cbe5b2023-03-22T12:19:28ZengBMCBMC Geriatrics1471-23182023-02-0123111110.1186/s12877-023-03831-3Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocolJessica Höglander0Inger K. Holmström1Tanja Gustafsson2Elisabeth Lindberg3Hanna Maurin Söderholm4Lena Hedén5Petra von Heideken Wågert6Annelie J. Sundler7School of Health, Care and Social Welfare, Mälardalen UniversitySchool of Health, Care and Social Welfare, Mälardalen UniversityFaculty of Caring Science, Work Life and Social Welfare, University of BoråsFaculty of Caring Science, Work Life and Social Welfare, University of BoråsFaculty of Caring Science, Work Life and Social Welfare, University of BoråsFaculty of Caring Science, Work Life and Social Welfare, University of BoråsSchool of Health, Care and Social Welfare, Mälardalen UniversityFaculty of Caring Science, Work Life and Social Welfare, University of BoråsAbstract Background In this study, the focus is on how to support the competence development needed for nursing assistants in home care. Home care services for older persons can be challenging concerning the nature of the interpersonal interaction and communication needed to care for and respond to the diverse needs of older people who seek to live well in our communities. This implies a need to offer more person-centred care (PCC) to older persons. However, there is a lack of knowledge on how to develop such competence. We, therefore, developed A Person-centred CommunicaTION (ACTION) programme, which is a web-based educational intervention aimed at supporting competence development for nursing assistants. The research objective is to evaluate the ACTION programme with respect to participants’ responses to and the effect of the intervention. Methods A multicentre case–control study with pre- and post-assessments was designed. The ACTION programme will be implemented at home care units, in two different geographic areas in Sweden. A total of 300 nursing assistants will be recruited: 150 for the intervention group and 150 for the control group. We will evaluate the impact measures and the process. Pre- and post-assessments will be performed with data collected via a) audio recordings of communication, b) a questionnaire on self-efficacy communication skills, PCC, empathy and job satisfaction, c) user data, evaluation forms, field notes and observations, and d) interviews. The data will be analysed with descriptive and analytic statistics and/or qualitative methods for meanings. Discussion This study has the potential to contribute to the evidence supporting competence development required to offer person-centred and quality home care to older persons and to meet upcoming needs for flexible and easily accessible competence development. Trial registration ISRCTN64890826. Registered 10 January 2022, https://www.isrctn.com/ISRCTN64890826https://doi.org/10.1186/s12877-023-03831-3Competence developmentEducation interventionHome careNursing assistantsOlder personsPerson-centred communication |
spellingShingle | Jessica Höglander Inger K. Holmström Tanja Gustafsson Elisabeth Lindberg Hanna Maurin Söderholm Lena Hedén Petra von Heideken Wågert Annelie J. Sundler Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol BMC Geriatrics Competence development Education intervention Home care Nursing assistants Older persons Person-centred communication |
title | Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol |
title_full | Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol |
title_fullStr | Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol |
title_full_unstemmed | Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol |
title_short | Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants – a study protocol |
title_sort | implementing a person centred communication action educational intervention for in home nursing assistants a study protocol |
topic | Competence development Education intervention Home care Nursing assistants Older persons Person-centred communication |
url | https://doi.org/10.1186/s12877-023-03831-3 |
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