Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.

The Qualitative aspect of health care delivery is one of the major factors in reducing morbidity and mortality in a health care setup. The expanding suburban secondary health care delivery facilities of the Municipal Corporation of Greater Mumbai are an important part of the healthcare backbone of M...

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Main Authors: Seema S Malik, Roshni Cynthia D'Souza, Pramod Mukund Pashte, Smita Manohar Satoskar, Remilda Joyce D'Souza
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2015-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC4364454?pdf=render
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author Seema S Malik
Roshni Cynthia D'Souza
Pramod Mukund Pashte
Smita Manohar Satoskar
Remilda Joyce D'Souza
author_facet Seema S Malik
Roshni Cynthia D'Souza
Pramod Mukund Pashte
Smita Manohar Satoskar
Remilda Joyce D'Souza
author_sort Seema S Malik
collection DOAJ
description The Qualitative aspect of health care delivery is one of the major factors in reducing morbidity and mortality in a health care setup. The expanding suburban secondary health care delivery facilities of the Municipal Corporation of Greater Mumbai are an important part of the healthcare backbone of Mumbai and therefore the quality of care delivered here needed standardization.The project was completed over a period of one year from Jan to Dec, 2013 and implemented in three phases. The framework with components and sub-components were developed and formats for data collection were standardized. The benchmarks were based on past performance in the same hospital and probability was used for development of normal range. An Excel spreadsheet was developed to facilitate data analysis.The indicators comprise of 3 components--Statutory Requirements, Patient care & Cure and Administrative efficiency. The measurements made, pointed to the broad areas needing attention.The Indicators for patient care and monitoring standards can be used as a self assessment tool for health care setups for standardization and improvement of delivery of health care services.
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spelling doaj.art-fc7c25209ecf4e3190d624000c71f6af2022-12-22T03:08:27ZengPublic Library of Science (PLoS)PLoS ONE1932-62032015-01-01103e011981310.1371/journal.pone.0119813Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.Seema S MalikRoshni Cynthia D'SouzaPramod Mukund PashteSmita Manohar SatoskarRemilda Joyce D'SouzaThe Qualitative aspect of health care delivery is one of the major factors in reducing morbidity and mortality in a health care setup. The expanding suburban secondary health care delivery facilities of the Municipal Corporation of Greater Mumbai are an important part of the healthcare backbone of Mumbai and therefore the quality of care delivered here needed standardization.The project was completed over a period of one year from Jan to Dec, 2013 and implemented in three phases. The framework with components and sub-components were developed and formats for data collection were standardized. The benchmarks were based on past performance in the same hospital and probability was used for development of normal range. An Excel spreadsheet was developed to facilitate data analysis.The indicators comprise of 3 components--Statutory Requirements, Patient care & Cure and Administrative efficiency. The measurements made, pointed to the broad areas needing attention.The Indicators for patient care and monitoring standards can be used as a self assessment tool for health care setups for standardization and improvement of delivery of health care services.http://europepmc.org/articles/PMC4364454?pdf=render
spellingShingle Seema S Malik
Roshni Cynthia D'Souza
Pramod Mukund Pashte
Smita Manohar Satoskar
Remilda Joyce D'Souza
Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
PLoS ONE
title Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
title_full Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
title_fullStr Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
title_full_unstemmed Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
title_short Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
title_sort development of indicators for patient care and monitoring standards for secondary health care services of mumbai
url http://europepmc.org/articles/PMC4364454?pdf=render
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