Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.
The Qualitative aspect of health care delivery is one of the major factors in reducing morbidity and mortality in a health care setup. The expanding suburban secondary health care delivery facilities of the Municipal Corporation of Greater Mumbai are an important part of the healthcare backbone of M...
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Format: | Article |
Language: | English |
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Public Library of Science (PLoS)
2015-01-01
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Series: | PLoS ONE |
Online Access: | http://europepmc.org/articles/PMC4364454?pdf=render |
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author | Seema S Malik Roshni Cynthia D'Souza Pramod Mukund Pashte Smita Manohar Satoskar Remilda Joyce D'Souza |
author_facet | Seema S Malik Roshni Cynthia D'Souza Pramod Mukund Pashte Smita Manohar Satoskar Remilda Joyce D'Souza |
author_sort | Seema S Malik |
collection | DOAJ |
description | The Qualitative aspect of health care delivery is one of the major factors in reducing morbidity and mortality in a health care setup. The expanding suburban secondary health care delivery facilities of the Municipal Corporation of Greater Mumbai are an important part of the healthcare backbone of Mumbai and therefore the quality of care delivered here needed standardization.The project was completed over a period of one year from Jan to Dec, 2013 and implemented in three phases. The framework with components and sub-components were developed and formats for data collection were standardized. The benchmarks were based on past performance in the same hospital and probability was used for development of normal range. An Excel spreadsheet was developed to facilitate data analysis.The indicators comprise of 3 components--Statutory Requirements, Patient care & Cure and Administrative efficiency. The measurements made, pointed to the broad areas needing attention.The Indicators for patient care and monitoring standards can be used as a self assessment tool for health care setups for standardization and improvement of delivery of health care services. |
first_indexed | 2024-04-13T01:33:46Z |
format | Article |
id | doaj.art-fc7c25209ecf4e3190d624000c71f6af |
institution | Directory Open Access Journal |
issn | 1932-6203 |
language | English |
last_indexed | 2024-04-13T01:33:46Z |
publishDate | 2015-01-01 |
publisher | Public Library of Science (PLoS) |
record_format | Article |
series | PLoS ONE |
spelling | doaj.art-fc7c25209ecf4e3190d624000c71f6af2022-12-22T03:08:27ZengPublic Library of Science (PLoS)PLoS ONE1932-62032015-01-01103e011981310.1371/journal.pone.0119813Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai.Seema S MalikRoshni Cynthia D'SouzaPramod Mukund PashteSmita Manohar SatoskarRemilda Joyce D'SouzaThe Qualitative aspect of health care delivery is one of the major factors in reducing morbidity and mortality in a health care setup. The expanding suburban secondary health care delivery facilities of the Municipal Corporation of Greater Mumbai are an important part of the healthcare backbone of Mumbai and therefore the quality of care delivered here needed standardization.The project was completed over a period of one year from Jan to Dec, 2013 and implemented in three phases. The framework with components and sub-components were developed and formats for data collection were standardized. The benchmarks were based on past performance in the same hospital and probability was used for development of normal range. An Excel spreadsheet was developed to facilitate data analysis.The indicators comprise of 3 components--Statutory Requirements, Patient care & Cure and Administrative efficiency. The measurements made, pointed to the broad areas needing attention.The Indicators for patient care and monitoring standards can be used as a self assessment tool for health care setups for standardization and improvement of delivery of health care services.http://europepmc.org/articles/PMC4364454?pdf=render |
spellingShingle | Seema S Malik Roshni Cynthia D'Souza Pramod Mukund Pashte Smita Manohar Satoskar Remilda Joyce D'Souza Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai. PLoS ONE |
title | Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai. |
title_full | Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai. |
title_fullStr | Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai. |
title_full_unstemmed | Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai. |
title_short | Development of indicators for patient care and monitoring standards for secondary health care services of Mumbai. |
title_sort | development of indicators for patient care and monitoring standards for secondary health care services of mumbai |
url | http://europepmc.org/articles/PMC4364454?pdf=render |
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