Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions

In this paper, findings of a study on the perception and policing of information-technology (ICT) related operational risks are presented, with a view on identifying some part of the role that these technologies, and the specific organisational settings in which they are embedded, may have played in...

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Main Authors: Hajo Greif, Matthias Werner
Format: Article
Language:English
Published: Paderborn University: Media Systems and Media Organisation Research Group 2010-08-01
Series:tripleC: Communication, Capitalism & Critique
Subjects:
Online Access:https://www.triple-c.at/index.php/tripleC/article/view/184
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author Hajo Greif
Matthias Werner
author_facet Hajo Greif
Matthias Werner
author_sort Hajo Greif
collection DOAJ
description In this paper, findings of a study on the perception and policing of information-technology (ICT) related operational risks are presented, with a view on identifying some part of the role that these technologies, and the specific organisational settings in which they are embedded, may have played in the making of the 2007+ financial crisis. The study’s findings concern, firstly, biases in risk perception that turn a blind eye towards certain operational risks; secondly, competing, qualitative vs. quantitative norms and methods of risk analysis and management and their significance for the governance of financial institutions; and thirdly, the role of ICTs as organisational technologies that work both as sources and as remedies of operational risks. The use of ICTs in financial institutions, it is concluded, while not being fully acknowledged in its organisational role, caters to the calculative rationality to which the analysis, management and governance of operational and other risks are increasingly subjected. Presuming that all kinds of risk can be made calculable and computable, this calculative rationality either misses out or obscures one important risk category: low frequency/ high magnitude risks, which tend to cross the boundary between calculable risk and genuine uncertainty of knowledge.
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spelling doaj.art-fcaf575c9a734de4ac4646dade82d70d2023-09-03T02:26:03ZengPaderborn University: Media Systems and Media Organisation Research GrouptripleC: Communication, Capitalism & Critique1726-670X1726-670X2010-08-018223725010.31269/triplec.v8i2.184184Calculating the Unknown. Rationalities of Operational Risk in Financial InstitutionsHajo Greif0Matthias Werner1Dept. of Science and Technology Studies, University of KlagenfurtInter-University Research Centre for Technology, Work and CultureIn this paper, findings of a study on the perception and policing of information-technology (ICT) related operational risks are presented, with a view on identifying some part of the role that these technologies, and the specific organisational settings in which they are embedded, may have played in the making of the 2007+ financial crisis. The study’s findings concern, firstly, biases in risk perception that turn a blind eye towards certain operational risks; secondly, competing, qualitative vs. quantitative norms and methods of risk analysis and management and their significance for the governance of financial institutions; and thirdly, the role of ICTs as organisational technologies that work both as sources and as remedies of operational risks. The use of ICTs in financial institutions, it is concluded, while not being fully acknowledged in its organisational role, caters to the calculative rationality to which the analysis, management and governance of operational and other risks are increasingly subjected. Presuming that all kinds of risk can be made calculable and computable, this calculative rationality either misses out or obscures one important risk category: low frequency/ high magnitude risks, which tend to cross the boundary between calculable risk and genuine uncertainty of knowledge.https://www.triple-c.at/index.php/tripleC/article/view/184Operational riskrisk perceptionuncertaintyrisk governancebanking information systemsICTsBasel IIValue at Risk
spellingShingle Hajo Greif
Matthias Werner
Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions
tripleC: Communication, Capitalism & Critique
Operational risk
risk perception
uncertainty
risk governance
banking information systems
ICTs
Basel II
Value at Risk
title Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions
title_full Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions
title_fullStr Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions
title_full_unstemmed Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions
title_short Calculating the Unknown. Rationalities of Operational Risk in Financial Institutions
title_sort calculating the unknown rationalities of operational risk in financial institutions
topic Operational risk
risk perception
uncertainty
risk governance
banking information systems
ICTs
Basel II
Value at Risk
url https://www.triple-c.at/index.php/tripleC/article/view/184
work_keys_str_mv AT hajogreif calculatingtheunknownrationalitiesofoperationalriskinfinancialinstitutions
AT matthiaswerner calculatingtheunknownrationalitiesofoperationalriskinfinancialinstitutions