KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG

This study aims to analyze non-economic benefits (satisfaction) received by rice farmers as member of cooperatives, namely Koptan/KUD measured by member satisfaction level to services provided by koptan/KUD in Lampung Province. The research location is determined in three districts with the highest...

Full description

Bibliographic Details
Main Authors: Dyah Aring H.L, Masyhuri Masyhuri, Jangkung H. Mulyo
Format: Article
Language:English
Published: BPFP Universitas Bengkulu 2011-04-01
Series:Jurnal Agrisep
Subjects:
Online Access:https://ejournal.unib.ac.id/agrisep/article/view/553
_version_ 1827812694876487680
author Dyah Aring H.L
Masyhuri Masyhuri
Jangkung H. Mulyo
author_facet Dyah Aring H.L
Masyhuri Masyhuri
Jangkung H. Mulyo
author_sort Dyah Aring H.L
collection DOAJ
description This study aims to analyze non-economic benefits (satisfaction) received by rice farmers as member of cooperatives, namely Koptan/KUD measured by member satisfaction level to services provided by koptan/KUD in Lampung Province. The research location is determined in three districts with the highest number of koptan and KUD and the biggest rice producing centers in Lampung Province, namely Central Lampung, South Lampung, and East Lampung. From each district are taken two koptan and two KUD purposively. The size of total farmer sample is 50 people for koptan and 47 people for KUD.  Data are analyzed descriptively and by Importance-Performance Analysis method. The results show that member satisfaction of koptan and KUD still need to be improved. The members of koptan and KUD hope that they feel satisfaction in high level for all services given by koptan and KUD. In fact, member satisfaction for service in the RAT, in the payment of mandatory savings, and in the utilization of business units are in a moderate level. Meanwhile member satisfaction in business certainty and welfare is in low level.
first_indexed 2024-03-11T23:21:05Z
format Article
id doaj.art-fcb9ab4fc39a4244899da423fdb79956
institution Directory Open Access Journal
issn 1412-8837
2579-9959
language English
last_indexed 2024-03-11T23:21:05Z
publishDate 2011-04-01
publisher BPFP Universitas Bengkulu
record_format Article
series Jurnal Agrisep
spelling doaj.art-fcb9ab4fc39a4244899da423fdb799562023-09-20T13:32:24ZengBPFP Universitas BengkuluJurnal Agrisep1412-88372579-99592011-04-0110110.31186/jagrisep.10.1.39-50KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNGDyah Aring H.L0Masyhuri Masyhuri1Jangkung H. Mulyo2Program Studi Agribisnis, Fakultas Pertanian, Universitas LampungProgram Studi Agribisnis, Fakultas Pertanian, Universitas Gajah MadaProgram Studi Agribisnis, Fakultas Pertanian, Universitas Gajah Mada This study aims to analyze non-economic benefits (satisfaction) received by rice farmers as member of cooperatives, namely Koptan/KUD measured by member satisfaction level to services provided by koptan/KUD in Lampung Province. The research location is determined in three districts with the highest number of koptan and KUD and the biggest rice producing centers in Lampung Province, namely Central Lampung, South Lampung, and East Lampung. From each district are taken two koptan and two KUD purposively. The size of total farmer sample is 50 people for koptan and 47 people for KUD.  Data are analyzed descriptively and by Importance-Performance Analysis method. The results show that member satisfaction of koptan and KUD still need to be improved. The members of koptan and KUD hope that they feel satisfaction in high level for all services given by koptan and KUD. In fact, member satisfaction for service in the RAT, in the payment of mandatory savings, and in the utilization of business units are in a moderate level. Meanwhile member satisfaction in business certainty and welfare is in low level. https://ejournal.unib.ac.id/agrisep/article/view/553members’ satisfactionservicekoptan and KUD
spellingShingle Dyah Aring H.L
Masyhuri Masyhuri
Jangkung H. Mulyo
KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG
Jurnal Agrisep
members’ satisfaction
service
koptan and KUD
title KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG
title_full KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG
title_fullStr KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG
title_full_unstemmed KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG
title_short KEPUASAN ANGGOTA ATAS PELAYANAN KOPERASI PETANI PADI DI PROVINSI LAMPUNG
title_sort kepuasan anggota atas pelayanan koperasi petani padi di provinsi lampung
topic members’ satisfaction
service
koptan and KUD
url https://ejournal.unib.ac.id/agrisep/article/view/553
work_keys_str_mv AT dyaharinghl kepuasananggotaataspelayanankoperasipetanipadidiprovinsilampung
AT masyhurimasyhuri kepuasananggotaataspelayanankoperasipetanipadidiprovinsilampung
AT jangkunghmulyo kepuasananggotaataspelayanankoperasipetanipadidiprovinsilampung