Social Interactivity in Live Video Experiences Reduces Loneliness

BackgroundLoneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video communication platforms (eg Zoom and Tw...

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Main Authors: Benjamin T. Kaveladze, Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren, Melissa C. Thomas-Hunt
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-03-01
Series:Frontiers in Digital Health
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fdgth.2022.859849/full
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author Benjamin T. Kaveladze
Robert R. Morris
Robert R. Morris
Rosa Victoria Dimitrova-Gammeltoft
Amit Goldenberg
James J. Gross
Judd Antin
Melissa Sandgren
Melissa C. Thomas-Hunt
author_facet Benjamin T. Kaveladze
Robert R. Morris
Robert R. Morris
Rosa Victoria Dimitrova-Gammeltoft
Amit Goldenberg
James J. Gross
Judd Antin
Melissa Sandgren
Melissa C. Thomas-Hunt
author_sort Benjamin T. Kaveladze
collection DOAJ
description BackgroundLoneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video communication platforms (eg Zoom and Twitch) may offer an engaging and accessible medium to deliver such social experiences to people at scale. Despite these platforms' widespread use, there is a lack of research into how their socially interactive elements affect users' feelings of loneliness and connection.ObjectiveWe aimed to experimentally evaluate whether socially interactivity in live video experience improves loneliness-related outcomes.Materials and MethodsWe recruited participants from an online survey recruitment platform and assigned half to participate in a socially interactive live video experience with 6–12 strangers and the other half to a non-interactive control experience that was designed to be identical in every way but not socially interactive. Participants completed several baseline self-report measures of psychosocial wellbeing, participated in the hour-long video experience (an entertaining astronomy lesson), and then completed some baseline measures again. Four weeks later, we followed up with participants to evaluate their change in trait loneliness since baseline. We Pre-registered our hypotheses and analysis plan and provide our data, analysis code, and study materials online.ResultsTwo hundred and forty-nine participants completed the initial study and met inclusion criteria, 199 of whom also completed the 4-week follow-up. Consistent with our predictions, we found that directly after the more socially interactive experience, participants' feelings of connectedness increased more (p < 0.001), positive affect increased more (p = 0.002), feelings of loneliness decreased more (p < 0.001), social threat decreased more (p = 0.006), and negative affect decreased more (p = 0.003) than they did after the less interactive experience. However, change in trait loneliness between baseline and 4 weeks later did not differ between conditions (p = 0.953).ConclusionsIncluding socially interactive components in live video experiences can improve loneliness-related psychosocial outcomes for a short time. Future work should explore leveraging these benefits toward longer-term prosociality. Future work can also identify if the effects we observed generalize across different populations and kinds of online experiences.
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spelling doaj.art-fcbfa4c46785478aafec1b807ab458d22022-12-22T02:38:31ZengFrontiers Media S.A.Frontiers in Digital Health2673-253X2022-03-01410.3389/fdgth.2022.859849859849Social Interactivity in Live Video Experiences Reduces LonelinessBenjamin T. Kaveladze0Robert R. Morris1Robert R. Morris2Rosa Victoria Dimitrova-Gammeltoft3Amit Goldenberg4James J. Gross5Judd Antin6Melissa Sandgren7Melissa C. Thomas-Hunt8Department of Psychological Science, University of California, Irvine, Irvine, CA, United StatesAirbnb, San Francisco, CA, United StatesKoko, San Francisco, CA, United StatesGalaxies and Cosmology Department, Institute of Astronomy, Bulgarian Academy of Sciences, Sofia, BulgariaNegotiation, Organizations & Markets Unit, Harvard Business School, Harvard University, Cambridge, MA, United StatesDepartment of Psychology, Stanford University, Stanford, CA, United StatesAirbnb, San Francisco, CA, United StatesAirbnb, San Francisco, CA, United StatesDarden School of Business, University of Virginia, Charlottesville, VA, United StatesBackgroundLoneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video communication platforms (eg Zoom and Twitch) may offer an engaging and accessible medium to deliver such social experiences to people at scale. Despite these platforms' widespread use, there is a lack of research into how their socially interactive elements affect users' feelings of loneliness and connection.ObjectiveWe aimed to experimentally evaluate whether socially interactivity in live video experience improves loneliness-related outcomes.Materials and MethodsWe recruited participants from an online survey recruitment platform and assigned half to participate in a socially interactive live video experience with 6–12 strangers and the other half to a non-interactive control experience that was designed to be identical in every way but not socially interactive. Participants completed several baseline self-report measures of psychosocial wellbeing, participated in the hour-long video experience (an entertaining astronomy lesson), and then completed some baseline measures again. Four weeks later, we followed up with participants to evaluate their change in trait loneliness since baseline. We Pre-registered our hypotheses and analysis plan and provide our data, analysis code, and study materials online.ResultsTwo hundred and forty-nine participants completed the initial study and met inclusion criteria, 199 of whom also completed the 4-week follow-up. Consistent with our predictions, we found that directly after the more socially interactive experience, participants' feelings of connectedness increased more (p < 0.001), positive affect increased more (p = 0.002), feelings of loneliness decreased more (p < 0.001), social threat decreased more (p = 0.006), and negative affect decreased more (p = 0.003) than they did after the less interactive experience. However, change in trait loneliness between baseline and 4 weeks later did not differ between conditions (p = 0.953).ConclusionsIncluding socially interactive components in live video experiences can improve loneliness-related psychosocial outcomes for a short time. Future work should explore leveraging these benefits toward longer-term prosociality. Future work can also identify if the effects we observed generalize across different populations and kinds of online experiences.https://www.frontiersin.org/articles/10.3389/fdgth.2022.859849/fulllonelinesssocial connectioninternetinternet-mediated communicationexperiment
spellingShingle Benjamin T. Kaveladze
Robert R. Morris
Robert R. Morris
Rosa Victoria Dimitrova-Gammeltoft
Amit Goldenberg
James J. Gross
Judd Antin
Melissa Sandgren
Melissa C. Thomas-Hunt
Social Interactivity in Live Video Experiences Reduces Loneliness
Frontiers in Digital Health
loneliness
social connection
internet
internet-mediated communication
experiment
title Social Interactivity in Live Video Experiences Reduces Loneliness
title_full Social Interactivity in Live Video Experiences Reduces Loneliness
title_fullStr Social Interactivity in Live Video Experiences Reduces Loneliness
title_full_unstemmed Social Interactivity in Live Video Experiences Reduces Loneliness
title_short Social Interactivity in Live Video Experiences Reduces Loneliness
title_sort social interactivity in live video experiences reduces loneliness
topic loneliness
social connection
internet
internet-mediated communication
experiment
url https://www.frontiersin.org/articles/10.3389/fdgth.2022.859849/full
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