Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study

<h4>Background</h4> Continuum of care is an effective strategy to ensure that every woman receives a series of maternal health services continuously from early pregnancy to postpartum stages. The community perceptions regarding the use of maternal services across the continuum of care ar...

Full description

Bibliographic Details
Main Authors: Gizachew Tadele Tiruneh, Meaza Demissie, Alemayehu Worku, Yemane Berhane
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2021-01-01
Series:PLoS ONE
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8336848/?tool=EBI
_version_ 1818594801896914944
author Gizachew Tadele Tiruneh
Meaza Demissie
Alemayehu Worku
Yemane Berhane
author_facet Gizachew Tadele Tiruneh
Meaza Demissie
Alemayehu Worku
Yemane Berhane
author_sort Gizachew Tadele Tiruneh
collection DOAJ
description <h4>Background</h4> Continuum of care is an effective strategy to ensure that every woman receives a series of maternal health services continuously from early pregnancy to postpartum stages. The community perceptions regarding the use of maternal services across the continuum of care are essential for utilization of care in low-income settings but information in that regard is scanty. This study explored the community perceptions on the continuum of care for maternal health services in Ethiopia. <h4>Methods</h4> This study employed a phenomenological qualitative research approach. Four focus group discussions involving 26 participants and eight in-depth interviews were conducted with women who recently delivered, community health workers, and community leaders that were purposively selected for the study in West Gojjam zone, Amhara region. All the interviews and discussions were audio-taped; the records were transcribed verbatim. Data were coded and analyzed thematically using ATLAS.ti software. <h4>Results</h4> We identified three primary themes: practice of maternal health services; factors influencing the decision to use maternal health services; and reasons for discontinuation across the continuum of maternal health services. The study showed that women faced multiple challenges to continuously uptake maternal health services. Late antenatal care booking was the main reasons for discontinuation of maternal health services across the continuum at the antepartum stage. Women’s negative experiences during care including poor quality of care, incompetent and unfriendly health providers, disrespectful care, high opportunity costs, difficulties in getting transportation, and timely referrals at healthcare facilities, particularly at health centers affect utilization of maternal health services across the continuum of care. In addition to the reverberation effect of the intrapartum care factors, the major reasons mentioned for discontinuation at the postpartum stage were lack of awareness about postnatal care and service delivery modality where women are not scheduled for postpartum consultations. <h4>Conclusion</h4> This study showed that rural mothers still face multiple challenges to utilize maternal health services as recommended by the national guidelines. Negative experiences women encountered in health facilities, community perceptions about postnatal care services as well as challenges related to service access and opportunity costs remained fundamental to be reasons for discontinuation across the continuum pathways.
first_indexed 2024-12-16T11:05:54Z
format Article
id doaj.art-fce42ac602134463be46e38e151f9c0e
institution Directory Open Access Journal
issn 1932-6203
language English
last_indexed 2024-12-16T11:05:54Z
publishDate 2021-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj.art-fce42ac602134463be46e38e151f9c0e2022-12-21T22:33:52ZengPublic Library of Science (PLoS)PLoS ONE1932-62032021-01-01168Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative studyGizachew Tadele TirunehMeaza DemissieAlemayehu WorkuYemane Berhane<h4>Background</h4> Continuum of care is an effective strategy to ensure that every woman receives a series of maternal health services continuously from early pregnancy to postpartum stages. The community perceptions regarding the use of maternal services across the continuum of care are essential for utilization of care in low-income settings but information in that regard is scanty. This study explored the community perceptions on the continuum of care for maternal health services in Ethiopia. <h4>Methods</h4> This study employed a phenomenological qualitative research approach. Four focus group discussions involving 26 participants and eight in-depth interviews were conducted with women who recently delivered, community health workers, and community leaders that were purposively selected for the study in West Gojjam zone, Amhara region. All the interviews and discussions were audio-taped; the records were transcribed verbatim. Data were coded and analyzed thematically using ATLAS.ti software. <h4>Results</h4> We identified three primary themes: practice of maternal health services; factors influencing the decision to use maternal health services; and reasons for discontinuation across the continuum of maternal health services. The study showed that women faced multiple challenges to continuously uptake maternal health services. Late antenatal care booking was the main reasons for discontinuation of maternal health services across the continuum at the antepartum stage. Women’s negative experiences during care including poor quality of care, incompetent and unfriendly health providers, disrespectful care, high opportunity costs, difficulties in getting transportation, and timely referrals at healthcare facilities, particularly at health centers affect utilization of maternal health services across the continuum of care. In addition to the reverberation effect of the intrapartum care factors, the major reasons mentioned for discontinuation at the postpartum stage were lack of awareness about postnatal care and service delivery modality where women are not scheduled for postpartum consultations. <h4>Conclusion</h4> This study showed that rural mothers still face multiple challenges to utilize maternal health services as recommended by the national guidelines. Negative experiences women encountered in health facilities, community perceptions about postnatal care services as well as challenges related to service access and opportunity costs remained fundamental to be reasons for discontinuation across the continuum pathways.https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8336848/?tool=EBI
spellingShingle Gizachew Tadele Tiruneh
Meaza Demissie
Alemayehu Worku
Yemane Berhane
Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study
PLoS ONE
title Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study
title_full Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study
title_fullStr Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study
title_full_unstemmed Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study
title_short Community’s experience and perceptions of maternal health services across the continuum of care in Ethiopia: A qualitative study
title_sort community s experience and perceptions of maternal health services across the continuum of care in ethiopia a qualitative study
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8336848/?tool=EBI
work_keys_str_mv AT gizachewtadeletiruneh communitysexperienceandperceptionsofmaternalhealthservicesacrossthecontinuumofcareinethiopiaaqualitativestudy
AT meazademissie communitysexperienceandperceptionsofmaternalhealthservicesacrossthecontinuumofcareinethiopiaaqualitativestudy
AT alemayehuworku communitysexperienceandperceptionsofmaternalhealthservicesacrossthecontinuumofcareinethiopiaaqualitativestudy
AT yemaneberhane communitysexperienceandperceptionsofmaternalhealthservicesacrossthecontinuumofcareinethiopiaaqualitativestudy