Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model
This paper first introduces the SERVQUAL model and establishes generalized indicators, including four aspects of moral character, integrity quality, work ability and work attitude. Subsequently, an information sampling model was constructed to obtain information on the job competence constraint para...
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| Format: | Article |
| Language: | English |
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Sciendo
2024-01-01
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| Series: | Applied Mathematics and Nonlinear Sciences |
| Subjects: | |
| Online Access: | https://doi.org/10.2478/amns.2023.2.01435 |
| _version_ | 1797340588954091520 |
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| author | Liu Fengmei |
| author_facet | Liu Fengmei |
| author_sort | Liu Fengmei |
| collection | DOAJ |
| description | This paper first introduces the SERVQUAL model and establishes generalized indicators, including four aspects of moral character, integrity quality, work ability and work attitude. Subsequently, an information sampling model was constructed to obtain information on the job competence constraint parameters, which provided the necessary data support for the assessment. On the basis of information fusion and time series analysis, a quantitative recursive assessment of English education job competence was carried out using the gray model to obtain the feature extraction results of the job competence assessment and finally to determine the probability density generalized function of English teaching job competence. The assessment results show that the accuracy of the SERVQUAL model is up to 98%, and the combination weight value of interaction ability is the highest, reaching 0.1266. The correlation coefficient of teaching job competence reaches 0.925, and the overall importance evaluation of teachers’ teaching competence is the highest at 93 points, which highlights the high efficiency and accuracy of the assessment system. |
| first_indexed | 2024-03-08T10:05:21Z |
| format | Article |
| id | doaj.art-fce9a8290d6344aba8dd0d5c85b85742 |
| institution | Directory Open Access Journal |
| issn | 2444-8656 |
| language | English |
| last_indexed | 2024-03-08T10:05:21Z |
| publishDate | 2024-01-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Applied Mathematics and Nonlinear Sciences |
| spelling | doaj.art-fce9a8290d6344aba8dd0d5c85b857422024-01-29T08:52:43ZengSciendoApplied Mathematics and Nonlinear Sciences2444-86562024-01-019110.2478/amns.2023.2.01435Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL ModelLiu Fengmei01School of Foreign Languages, North China Institute of Aerospace Engineering, Langfang, Hebei, 065000, China.This paper first introduces the SERVQUAL model and establishes generalized indicators, including four aspects of moral character, integrity quality, work ability and work attitude. Subsequently, an information sampling model was constructed to obtain information on the job competence constraint parameters, which provided the necessary data support for the assessment. On the basis of information fusion and time series analysis, a quantitative recursive assessment of English education job competence was carried out using the gray model to obtain the feature extraction results of the job competence assessment and finally to determine the probability density generalized function of English teaching job competence. The assessment results show that the accuracy of the SERVQUAL model is up to 98%, and the combination weight value of interaction ability is the highest, reaching 0.1266. The correlation coefficient of teaching job competence reaches 0.925, and the overall importance evaluation of teachers’ teaching competence is the highest at 93 points, which highlights the high efficiency and accuracy of the assessment system.https://doi.org/10.2478/amns.2023.2.01435servqual modelconstraint parameterinformation fusiontime seriesenglish education97c70 |
| spellingShingle | Liu Fengmei Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model Applied Mathematics and Nonlinear Sciences servqual model constraint parameter information fusion time series english education 97c70 |
| title | Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model |
| title_full | Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model |
| title_fullStr | Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model |
| title_full_unstemmed | Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model |
| title_short | Design of a Competency Assessment System for English Teaching Positions Based on the SERVQUAL Model |
| title_sort | design of a competency assessment system for english teaching positions based on the servqual model |
| topic | servqual model constraint parameter information fusion time series english education 97c70 |
| url | https://doi.org/10.2478/amns.2023.2.01435 |
| work_keys_str_mv | AT liufengmei designofacompetencyassessmentsystemforenglishteachingpositionsbasedontheservqualmodel |