LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES
To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific liter...
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| Format: | Article |
| Language: | English |
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Vilnius University Press
2011-01-01
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| Series: | Ekonomika |
| Online Access: | https://www.journals.vu.lt/ekonomika/article/view/951 |
| _version_ | 1818349367114858496 |
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| author | Natalija Guseva |
| author_facet | Natalija Guseva |
| author_sort | Natalija Guseva |
| collection | DOAJ |
| description | To assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources. |
| first_indexed | 2024-12-13T18:04:49Z |
| format | Article |
| id | doaj.art-fcfc1a58e244469aabd24f727434968a |
| institution | Directory Open Access Journal |
| issn | 1392-1258 2424-6166 |
| language | English |
| last_indexed | 2024-12-13T18:04:49Z |
| publishDate | 2011-01-01 |
| publisher | Vilnius University Press |
| record_format | Article |
| series | Ekonomika |
| spelling | doaj.art-fcfc1a58e244469aabd24f727434968a2022-12-21T23:36:06ZengVilnius University PressEkonomika1392-12582424-61662011-01-0190110.15388/Ekon.2011.0.951LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVESNatalija GusevaTo assure a successful development of e-commerce, it is necessary to define the criteria that could guide the choice of a competitive e-commerce system and its quality evaluation. The aim of this study was to bring together and analyze the e-commerce quality criteria proposed in the scientific literature, by e-commerce experts, and important for customers. Analysis allowed to identify a triple set of e-commerce quality criteria, as well as the differences among the criteria provided by invoked sources.https://www.journals.vu.lt/ekonomika/article/view/951 |
| spellingShingle | Natalija Guseva LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES Ekonomika |
| title | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES |
| title_full | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES |
| title_fullStr | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES |
| title_full_unstemmed | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES |
| title_short | LOOKING FOR THE E-COMMERCE QUALITY CRITERIA: DIFFERENT PERSPECTIVES |
| title_sort | looking for the e commerce quality criteria different perspectives |
| url | https://www.journals.vu.lt/ekonomika/article/view/951 |
| work_keys_str_mv | AT natalijaguseva lookingfortheecommercequalitycriteriadifferentperspectives |