Contextual Meaning-Based Approach to Fine-Grained Online Product Review Analysis for Product Design
Customers share their opinions about a product through online reviews. Companies incorporate customer opinions into product design to increase customer satisfaction and market success. Many studies have attempted to analyze customer opinions on specific product features. However, these studies do no...
Main Authors: | Kyunghoon Park, Seyoung Park, Junegak Joung |
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Format: | Article |
Language: | English |
Published: |
IEEE
2024-01-01
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Series: | IEEE Access |
Subjects: | |
Online Access: | https://ieeexplore.ieee.org/document/10360837/ |
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