The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior

Employees not being able to express their thoughts and opinions about work has been argued to result in detrimental organizational outcomes. Employee silence has recently become a prevalent organizational issue but studies that have explored proximal and distal outcomes of silence are scarce. Theref...

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Main Authors: Xue Tong Dong, Yang Woon Chung, Jeong Kwon Yun
Format: Article
Language:English
Published: SAGE Publishing 2023-11-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440231206969
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author Xue Tong Dong
Yang Woon Chung
Jeong Kwon Yun
author_facet Xue Tong Dong
Yang Woon Chung
Jeong Kwon Yun
author_sort Xue Tong Dong
collection DOAJ
description Employees not being able to express their thoughts and opinions about work has been argued to result in detrimental organizational outcomes. Employee silence has recently become a prevalent organizational issue but studies that have explored proximal and distal outcomes of silence are scarce. Therefore, the study explored anxiety and happiness as mediating mechanisms for the relationship between silence and psychological withdrawal and the moderating effect of social network services usage for the relationship between silence and the mediators. The study conducted a two-wave self-reported questionnaire and sampled 257 full-time employees. Anxiety and happiness were found to mediate the relationship and social network services moderated the relationships between silence with the mediators. Moreover, supplementary analysis found mediated moderation for the study.
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spelling doaj.art-fd627c057e3d4860a0aea2e4b7e9963d2023-11-16T17:34:59ZengSAGE PublishingSAGE Open2158-24402023-11-011310.1177/21582440231206969The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal BehaviorXue Tong Dong0Yang Woon Chung1Jeong Kwon Yun2Qilu University of Technology, Shandong, P. R. ChinaUniversity of Suwon, Hwaseong, Gyeonggi-do, South KoreaUniversity of Suwon, Hwaseong, Gyeonggi-do, South KoreaEmployees not being able to express their thoughts and opinions about work has been argued to result in detrimental organizational outcomes. Employee silence has recently become a prevalent organizational issue but studies that have explored proximal and distal outcomes of silence are scarce. Therefore, the study explored anxiety and happiness as mediating mechanisms for the relationship between silence and psychological withdrawal and the moderating effect of social network services usage for the relationship between silence and the mediators. The study conducted a two-wave self-reported questionnaire and sampled 257 full-time employees. Anxiety and happiness were found to mediate the relationship and social network services moderated the relationships between silence with the mediators. Moreover, supplementary analysis found mediated moderation for the study.https://doi.org/10.1177/21582440231206969
spellingShingle Xue Tong Dong
Yang Woon Chung
Jeong Kwon Yun
The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior
SAGE Open
title The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior
title_full The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior
title_fullStr The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior
title_full_unstemmed The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior
title_short The Mediating Effects of Anxiety and Happiness and the Moderating Effect of Social Network Services for Employee Silence and Psychological Withdrawal Behavior
title_sort mediating effects of anxiety and happiness and the moderating effect of social network services for employee silence and psychological withdrawal behavior
url https://doi.org/10.1177/21582440231206969
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