A User-Centred Design Approach to Integrated Information Systems – A Perspective

Integrated care requires joined up information for effective planning, delivery and management. Different countries are experimenting with a range policy approaches to designing integrated information systems with varying levels of success. Information systems to support integrated care that start w...

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Main Author: Niamh Lennox-Chhugani
Format: Article
Language:English
Published: Ubiquity Press 2018-05-01
Series:International Journal of Integrated Care
Subjects:
Online Access:https://www.ijic.org/articles/4182
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author Niamh Lennox-Chhugani
author_facet Niamh Lennox-Chhugani
author_sort Niamh Lennox-Chhugani
collection DOAJ
description Integrated care requires joined up information for effective planning, delivery and management. Different countries are experimenting with a range policy approaches to designing integrated information systems with varying levels of success. Information systems to support integrated care that start with the needs of the user of information (individual, health and care professional, service manager, payer, policy maker), are most likely to succeed in being adopted. We suggest that using the MINDSPACE behavioural framework alongside technology tools to engage users in a process of co-design for integrated information systems will help deliver on the promise of better population health and better value healthcare sooner rather than later by producing information systems that support real time coordinated person- and community-centred decision-making.
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spelling doaj.art-fdb76dbcec664f2d87fa9337c3076d052022-12-21T19:25:28ZengUbiquity PressInternational Journal of Integrated Care1568-41562018-05-0118210.5334/ijic.41823642A User-Centred Design Approach to Integrated Information Systems – A PerspectiveNiamh Lennox-Chhugani0Integrated health and care lead, Optimity Advisors, EMEA, 4-6 Nile St, LondonIntegrated care requires joined up information for effective planning, delivery and management. Different countries are experimenting with a range policy approaches to designing integrated information systems with varying levels of success. Information systems to support integrated care that start with the needs of the user of information (individual, health and care professional, service manager, payer, policy maker), are most likely to succeed in being adopted. We suggest that using the MINDSPACE behavioural framework alongside technology tools to engage users in a process of co-design for integrated information systems will help deliver on the promise of better population health and better value healthcare sooner rather than later by producing information systems that support real time coordinated person- and community-centred decision-making.https://www.ijic.org/articles/4182Integrated careIntegrated informationuser-centred designuser needs
spellingShingle Niamh Lennox-Chhugani
A User-Centred Design Approach to Integrated Information Systems – A Perspective
International Journal of Integrated Care
Integrated care
Integrated information
user-centred design
user needs
title A User-Centred Design Approach to Integrated Information Systems – A Perspective
title_full A User-Centred Design Approach to Integrated Information Systems – A Perspective
title_fullStr A User-Centred Design Approach to Integrated Information Systems – A Perspective
title_full_unstemmed A User-Centred Design Approach to Integrated Information Systems – A Perspective
title_short A User-Centred Design Approach to Integrated Information Systems – A Perspective
title_sort user centred design approach to integrated information systems a perspective
topic Integrated care
Integrated information
user-centred design
user needs
url https://www.ijic.org/articles/4182
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