A User-Centred Design Approach to Integrated Information Systems – A Perspective
Integrated care requires joined up information for effective planning, delivery and management. Different countries are experimenting with a range policy approaches to designing integrated information systems with varying levels of success. Information systems to support integrated care that start w...
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Format: | Article |
Language: | English |
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Ubiquity Press
2018-05-01
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Series: | International Journal of Integrated Care |
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Online Access: | https://www.ijic.org/articles/4182 |
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author | Niamh Lennox-Chhugani |
author_facet | Niamh Lennox-Chhugani |
author_sort | Niamh Lennox-Chhugani |
collection | DOAJ |
description | Integrated care requires joined up information for effective planning, delivery and management. Different countries are experimenting with a range policy approaches to designing integrated information systems with varying levels of success. Information systems to support integrated care that start with the needs of the user of information (individual, health and care professional, service manager, payer, policy maker), are most likely to succeed in being adopted. We suggest that using the MINDSPACE behavioural framework alongside technology tools to engage users in a process of co-design for integrated information systems will help deliver on the promise of better population health and better value healthcare sooner rather than later by producing information systems that support real time coordinated person- and community-centred decision-making. |
first_indexed | 2024-12-20T21:55:15Z |
format | Article |
id | doaj.art-fdb76dbcec664f2d87fa9337c3076d05 |
institution | Directory Open Access Journal |
issn | 1568-4156 |
language | English |
last_indexed | 2024-12-20T21:55:15Z |
publishDate | 2018-05-01 |
publisher | Ubiquity Press |
record_format | Article |
series | International Journal of Integrated Care |
spelling | doaj.art-fdb76dbcec664f2d87fa9337c3076d052022-12-21T19:25:28ZengUbiquity PressInternational Journal of Integrated Care1568-41562018-05-0118210.5334/ijic.41823642A User-Centred Design Approach to Integrated Information Systems – A PerspectiveNiamh Lennox-Chhugani0Integrated health and care lead, Optimity Advisors, EMEA, 4-6 Nile St, LondonIntegrated care requires joined up information for effective planning, delivery and management. Different countries are experimenting with a range policy approaches to designing integrated information systems with varying levels of success. Information systems to support integrated care that start with the needs of the user of information (individual, health and care professional, service manager, payer, policy maker), are most likely to succeed in being adopted. We suggest that using the MINDSPACE behavioural framework alongside technology tools to engage users in a process of co-design for integrated information systems will help deliver on the promise of better population health and better value healthcare sooner rather than later by producing information systems that support real time coordinated person- and community-centred decision-making.https://www.ijic.org/articles/4182Integrated careIntegrated informationuser-centred designuser needs |
spellingShingle | Niamh Lennox-Chhugani A User-Centred Design Approach to Integrated Information Systems – A Perspective International Journal of Integrated Care Integrated care Integrated information user-centred design user needs |
title | A User-Centred Design Approach to Integrated Information Systems – A Perspective |
title_full | A User-Centred Design Approach to Integrated Information Systems – A Perspective |
title_fullStr | A User-Centred Design Approach to Integrated Information Systems – A Perspective |
title_full_unstemmed | A User-Centred Design Approach to Integrated Information Systems – A Perspective |
title_short | A User-Centred Design Approach to Integrated Information Systems – A Perspective |
title_sort | user centred design approach to integrated information systems a perspective |
topic | Integrated care Integrated information user-centred design user needs |
url | https://www.ijic.org/articles/4182 |
work_keys_str_mv | AT niamhlennoxchhugani ausercentreddesignapproachtointegratedinformationsystemsaperspective AT niamhlennoxchhugani usercentreddesignapproachtointegratedinformationsystemsaperspective |