Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons

Compassion in interactions between physicians and patients can have a therapeutic effect independent of the technical medical treatment provided. However, training physicians to effectively communicate compassion is challenging. This study explores how medical students experienced training focused o...

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Main Authors: Cynthia E. Schairer PhD, Jenna Tutjer MA, MSW, Christopher Cannavino MD, William C. Mobley MD, PhD, Lisa Eyler PhD, Cinnamon S. Bloss PhD
Format: Article
Language:English
Published: SAGE Publishing 2022-08-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735221117383
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author Cynthia E. Schairer PhD
Jenna Tutjer MA, MSW
Christopher Cannavino MD
William C. Mobley MD, PhD
Lisa Eyler PhD
Cinnamon S. Bloss PhD
author_facet Cynthia E. Schairer PhD
Jenna Tutjer MA, MSW
Christopher Cannavino MD
William C. Mobley MD, PhD
Lisa Eyler PhD
Cinnamon S. Bloss PhD
author_sort Cynthia E. Schairer PhD
collection DOAJ
description Compassion in interactions between physicians and patients can have a therapeutic effect independent of the technical medical treatment provided. However, training physicians to effectively communicate compassion is challenging. This study explores how medical students experienced training focused on interacting with patients by examining students’ reports of particularly memorable lessons. Six focus groups were conducted with medical students (total n = 48) in their fourth year of training. We report on responses from students to the question, “What was the most memorable lesson you have learned about interacting with patients?” Students discussed lessons aimed at patient-centered physical navigation, interpersonal navigation, and perspective taking. Concerns were raised that navigation techniques felt inauthentic and that perspective taking was too time consuming to be sustainable in actual practice. While perspective-taking exercises should motivate medical students to treat every patient with dignity by demonstrating the complexity of others’ lives, if students assume that full understanding is a prerequisite to delivery of compassionate care, they may dismiss explicit techniques of patient-centered care as inauthentic and perceive compassion and efficiency as mutually exclusive.
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spelling doaj.art-fdcfd1de80b649869d929ebd6ddda5612022-12-22T03:41:34ZengSAGE PublishingJournal of Patient Experience2374-37432022-08-01910.1177/23743735221117383Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable LessonsCynthia E. Schairer PhD0Jenna Tutjer MA, MSW1Christopher Cannavino MD2William C. Mobley MD, PhD3Lisa Eyler PhD4Cinnamon S. Bloss PhD5 Herbert Wertheim School of Public Health and Human Longevity Science, , La Jolla, CA, USA T. Denny Sanford Institute for Empathy and Compassion, , La Jolla, CA, USA Department of Pediatrics, School of Medicine, , La Jolla, CA, USA Department of Neuroscience, School of Medicine, , La Jolla, CA, USA Department of Psychiatry, School of Medicine, , La Jolla, CA, USA Department of Psychiatry, School of Medicine, , La Jolla, CA, USACompassion in interactions between physicians and patients can have a therapeutic effect independent of the technical medical treatment provided. However, training physicians to effectively communicate compassion is challenging. This study explores how medical students experienced training focused on interacting with patients by examining students’ reports of particularly memorable lessons. Six focus groups were conducted with medical students (total n = 48) in their fourth year of training. We report on responses from students to the question, “What was the most memorable lesson you have learned about interacting with patients?” Students discussed lessons aimed at patient-centered physical navigation, interpersonal navigation, and perspective taking. Concerns were raised that navigation techniques felt inauthentic and that perspective taking was too time consuming to be sustainable in actual practice. While perspective-taking exercises should motivate medical students to treat every patient with dignity by demonstrating the complexity of others’ lives, if students assume that full understanding is a prerequisite to delivery of compassionate care, they may dismiss explicit techniques of patient-centered care as inauthentic and perceive compassion and efficiency as mutually exclusive.https://doi.org/10.1177/23743735221117383
spellingShingle Cynthia E. Schairer PhD
Jenna Tutjer MA, MSW
Christopher Cannavino MD
William C. Mobley MD, PhD
Lisa Eyler PhD
Cinnamon S. Bloss PhD
Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons
Journal of Patient Experience
title Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons
title_full Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons
title_fullStr Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons
title_full_unstemmed Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons
title_short Learning to Practice Compassionate Care: Medical Students Discuss Their Most Memorable Lessons
title_sort learning to practice compassionate care medical students discuss their most memorable lessons
url https://doi.org/10.1177/23743735221117383
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