Model-Driven Approaches for Conversational Agents Development: A Systematic Mapping Study
Conversational agents are a piece of software widely used nowadays in several domains, such as e-commerce, customer support, education, among others. To build one, proficiency in distinct areas of knowledge is necessary. Moreover, its development demands the availability of frameworks, tools, and pr...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IEEE
2023-01-01
|
| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/10177771/ |