Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care

<p>Abstract</p> <p>Background</p> <p>Health information technology, particularly electronic decision support systems, can reduce the existing gap between evidence-based knowledge and health care practice but professionals have to accept and use this information. Evidenc...

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Main Authors: Kortteisto Tiina, Komulainen Jorma, Mäkelä Marjukka, Kunnamo Ilkka, Kaila Minna
Format: Article
Language:English
Published: BMC 2012-10-01
Series:BMC Health Services Research
Online Access:http://www.biomedcentral.com/1472-6963/12/349
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author Kortteisto Tiina
Komulainen Jorma
Mäkelä Marjukka
Kunnamo Ilkka
Kaila Minna
author_facet Kortteisto Tiina
Komulainen Jorma
Mäkelä Marjukka
Kunnamo Ilkka
Kaila Minna
author_sort Kortteisto Tiina
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Health information technology, particularly electronic decision support systems, can reduce the existing gap between evidence-based knowledge and health care practice but professionals have to accept and use this information. Evidence is scant on which features influence the use of computer-based clinical decision support (eCDS) in primary care and how different professional groups experience it. Our aim was to describe specific reasons for using or not using eCDS among primary care professionals.</p> <p>Methods</p> <p>The setting was a Finnish primary health care organization with 48 professionals receiving patient-specific guidance at the point of care. Multiple data (focus groups, questionnaire and spontaneous feedback) were analyzed using deductive content analysis and descriptive statistics.</p> <p>Results</p> <p>The content of the guidance is a significant feature of the primary care professional’s intention to use eCDS. The decisive reason for using or not using the eCDS is its perceived usefulness. Functional characteristics such as speed and ease of use are important but alone these are not enough. Specific information technology, professional, patient and environment features can help or hinder the use.</p> <p>Conclusions</p> <p>Primary care professionals have to perceive eCDS guidance useful for their work before they use it.</p>
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spelling doaj.art-fe7b0744f54c4f3ea4e8feae3cdc22442022-12-21T22:01:39ZengBMCBMC Health Services Research1472-69632012-10-0112134910.1186/1472-6963-12-349Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary careKortteisto TiinaKomulainen JormaMäkelä MarjukkaKunnamo IlkkaKaila Minna<p>Abstract</p> <p>Background</p> <p>Health information technology, particularly electronic decision support systems, can reduce the existing gap between evidence-based knowledge and health care practice but professionals have to accept and use this information. Evidence is scant on which features influence the use of computer-based clinical decision support (eCDS) in primary care and how different professional groups experience it. Our aim was to describe specific reasons for using or not using eCDS among primary care professionals.</p> <p>Methods</p> <p>The setting was a Finnish primary health care organization with 48 professionals receiving patient-specific guidance at the point of care. Multiple data (focus groups, questionnaire and spontaneous feedback) were analyzed using deductive content analysis and descriptive statistics.</p> <p>Results</p> <p>The content of the guidance is a significant feature of the primary care professional’s intention to use eCDS. The decisive reason for using or not using the eCDS is its perceived usefulness. Functional characteristics such as speed and ease of use are important but alone these are not enough. Specific information technology, professional, patient and environment features can help or hinder the use.</p> <p>Conclusions</p> <p>Primary care professionals have to perceive eCDS guidance useful for their work before they use it.</p>http://www.biomedcentral.com/1472-6963/12/349
spellingShingle Kortteisto Tiina
Komulainen Jorma
Mäkelä Marjukka
Kunnamo Ilkka
Kaila Minna
Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care
BMC Health Services Research
title Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care
title_full Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care
title_fullStr Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care
title_full_unstemmed Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care
title_short Clinical decision support must be useful, functional is not enough: a qualitative study of computer-based clinical decision support in primary care
title_sort clinical decision support must be useful functional is not enough a qualitative study of computer based clinical decision support in primary care
url http://www.biomedcentral.com/1472-6963/12/349
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