Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare

Abstract Background Work stress is an increasing burden in society. Identifying early symptoms of work stress in primary healthcare (PHC) could result in earlier and better-targeted care. The Work Stress Questionnaire (WSQ) was developed in PHC for this task. We aimed to evaluate whether the use of...

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Main Authors: Christine Sandheimer, Tove Hedenrud, Gunnel Hensing, Kristina Holmgren
Format: Article
Language:English
Published: BMC 2020-07-01
Series:BMC Family Practice
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12875-020-01210-0
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author Christine Sandheimer
Tove Hedenrud
Gunnel Hensing
Kristina Holmgren
author_facet Christine Sandheimer
Tove Hedenrud
Gunnel Hensing
Kristina Holmgren
author_sort Christine Sandheimer
collection DOAJ
description Abstract Background Work stress is an increasing burden in society. Identifying early symptoms of work stress in primary healthcare (PHC) could result in earlier and better-targeted care. The Work Stress Questionnaire (WSQ) was developed in PHC for this task. We aimed to evaluate whether the use of the WSQ, in combination with physicians’ feedback, resulted in differences in healthcare visits and treatment compared to treatment as usual (TAU) in patients reporting high stress. Our hypothesis was that patients receiving the intervention would generate more visits to rehabilitation providers during follow-up compared to TAU. Methods A two-armed randomised controlled trial was conducted at seven primary healthcare centres (PHCCs) in Region Västra Götaland, Sweden. One group received the WSQ intervention, and the controls received TAU. Employed, not sick-listed persons aged 18–64 years who sought care for mental or physical health complaints at the PHCCs participated. Register data on healthcare visits and treatments 12 months prior to inclusion and 12 months after were obtained and analysed with Fisher’s exact test together with questionnaire data (WSQ and background features). Results A total of 271 participants were included in the study, 132 intervention and 139 controls. Visits to psychologists/psychotherapists were higher among intervention participants with high stress (20%, n = 87) during follow-up compared to corresponding controls (7%, n = 97) (p < 0.05). Collaborative care measures were more common among the stressed intervention participants (23%) post-inclusion compared to the stressed controls (11%) (p < 0.05). The amount of received cognitive behavioural therapy (CBT) was higher among the stressed intervention group (16%) than among controls (10%) during follow-up. Conclusions The intervention group that used the WSQ with physicians’ feedback had an increased number of rehabilitative measures and treatment more in line with established guidelines compared to treatment as usual. Findings of the study indicate that the WSQ can assist in identifying work stress in primary healthcare and contribute to physicians’ recommendations of suitable rehabilitative measures at an earlier stage compared to treatment as usual. Trial registration ClinicalTrials.gov. Identifier: NCT02480855 . Registered 20 May 2015.
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spelling doaj.art-fef7fd5999224e229d54d133d9a6b0aa2022-12-22T02:27:07ZengBMCBMC Family Practice1471-22962020-07-0121111010.1186/s12875-020-01210-0Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcareChristine Sandheimer0Tove Hedenrud1Gunnel Hensing2Kristina Holmgren3School of Public Health and Community Medicine, Institute of Medicine, The Sahlgrenska Academy, University of GothenburgSchool of Public Health and Community Medicine, Institute of Medicine, The Sahlgrenska Academy, University of GothenburgSchool of Public Health and Community Medicine, Institute of Medicine, The Sahlgrenska Academy, University of GothenburgDepartment of Health and Rehabilitation, Institute of Neuroscience and Physiology, The Sahlgrenska Academy, University of GothenburgAbstract Background Work stress is an increasing burden in society. Identifying early symptoms of work stress in primary healthcare (PHC) could result in earlier and better-targeted care. The Work Stress Questionnaire (WSQ) was developed in PHC for this task. We aimed to evaluate whether the use of the WSQ, in combination with physicians’ feedback, resulted in differences in healthcare visits and treatment compared to treatment as usual (TAU) in patients reporting high stress. Our hypothesis was that patients receiving the intervention would generate more visits to rehabilitation providers during follow-up compared to TAU. Methods A two-armed randomised controlled trial was conducted at seven primary healthcare centres (PHCCs) in Region Västra Götaland, Sweden. One group received the WSQ intervention, and the controls received TAU. Employed, not sick-listed persons aged 18–64 years who sought care for mental or physical health complaints at the PHCCs participated. Register data on healthcare visits and treatments 12 months prior to inclusion and 12 months after were obtained and analysed with Fisher’s exact test together with questionnaire data (WSQ and background features). Results A total of 271 participants were included in the study, 132 intervention and 139 controls. Visits to psychologists/psychotherapists were higher among intervention participants with high stress (20%, n = 87) during follow-up compared to corresponding controls (7%, n = 97) (p < 0.05). Collaborative care measures were more common among the stressed intervention participants (23%) post-inclusion compared to the stressed controls (11%) (p < 0.05). The amount of received cognitive behavioural therapy (CBT) was higher among the stressed intervention group (16%) than among controls (10%) during follow-up. Conclusions The intervention group that used the WSQ with physicians’ feedback had an increased number of rehabilitative measures and treatment more in line with established guidelines compared to treatment as usual. Findings of the study indicate that the WSQ can assist in identifying work stress in primary healthcare and contribute to physicians’ recommendations of suitable rehabilitative measures at an earlier stage compared to treatment as usual. Trial registration ClinicalTrials.gov. Identifier: NCT02480855 . Registered 20 May 2015.http://link.springer.com/article/10.1186/s12875-020-01210-0Work-related stressPrimary careInterventionWork stress questionnaire (WSQ)Healthcare visitsHealthcare treatment
spellingShingle Christine Sandheimer
Tove Hedenrud
Gunnel Hensing
Kristina Holmgren
Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare
BMC Family Practice
Work-related stress
Primary care
Intervention
Work stress questionnaire (WSQ)
Healthcare visits
Healthcare treatment
title Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare
title_full Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare
title_fullStr Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare
title_full_unstemmed Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare
title_short Effects of a work stress intervention on healthcare use and treatment compared to treatment as usual: a randomised controlled trial in Swedish primary healthcare
title_sort effects of a work stress intervention on healthcare use and treatment compared to treatment as usual a randomised controlled trial in swedish primary healthcare
topic Work-related stress
Primary care
Intervention
Work stress questionnaire (WSQ)
Healthcare visits
Healthcare treatment
url http://link.springer.com/article/10.1186/s12875-020-01210-0
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