Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving

Current communication practices broadly rely on social media services and instant messaging. However, in the context of intergenerational interaction, this paradigm has not been deeply studied from a holistic perspective, i.e., considering the attitudes, expectations, viewpoints, and concerns of all...

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Main Author: Francisco J. Gutierrez
Format: Article
Language:English
Published: Centro Latinoamericano de Estudios en Informática 2021-04-01
Series:CLEI Electronic Journal
Subjects:
Online Access:http://www.clei.org/cleiej/index.php/cleiej/article/view/490
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author Francisco J. Gutierrez
author_facet Francisco J. Gutierrez
author_sort Francisco J. Gutierrez
collection DOAJ
description Current communication practices broadly rely on social media services and instant messaging. However, in the context of intergenerational interaction, this paradigm has not been deeply studied from a holistic perspective, i.e., considering the attitudes, expectations, viewpoints, and concerns of all involved stakeholders. Therefore, there is still a broad amount of open research questions in exploring the potential and implications of designing, developing, and deploying computer-supported solutions in this domain. In this paper, we aim to model---in a comprehensive manner---the structure and dynamics of informal elderly caregiving and intergenerational communication, as a way to understand their socio-technical nuances as a way to support the design of novel computer-supported mechanisms to mediate these processes. More precisely, this implies identifying key design aspects, considering the perspective raised by older adults and how other family members articulate themselves in this context. By addressing the proposed design guidelines, social computing researchers, designers, and practitioners would be able to better understand the complexity of informal elderly caregiving, and identify plausible solutions that would improve user experience and the effectiveness of computer-supported mediation strategies.
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spelling doaj.art-ff366a8b17714426b9b40d61def0b0c52022-12-21T23:14:28ZengCentro Latinoamericano de Estudios en InformáticaCLEI Electronic Journal0717-50002021-04-0124110.19153/cleiej.24.1.5Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly CaregivingFrancisco J. Gutierrez0Department of Computer Science, University of ChileCurrent communication practices broadly rely on social media services and instant messaging. However, in the context of intergenerational interaction, this paradigm has not been deeply studied from a holistic perspective, i.e., considering the attitudes, expectations, viewpoints, and concerns of all involved stakeholders. Therefore, there is still a broad amount of open research questions in exploring the potential and implications of designing, developing, and deploying computer-supported solutions in this domain. In this paper, we aim to model---in a comprehensive manner---the structure and dynamics of informal elderly caregiving and intergenerational communication, as a way to understand their socio-technical nuances as a way to support the design of novel computer-supported mechanisms to mediate these processes. More precisely, this implies identifying key design aspects, considering the perspective raised by older adults and how other family members articulate themselves in this context. By addressing the proposed design guidelines, social computing researchers, designers, and practitioners would be able to better understand the complexity of informal elderly caregiving, and identify plausible solutions that would improve user experience and the effectiveness of computer-supported mediation strategies.http://www.clei.org/cleiej/index.php/cleiej/article/view/490Older adultsSocial mediaIntergenerational communicationInformal caregivingDesignSocial computing
spellingShingle Francisco J. Gutierrez
Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving
CLEI Electronic Journal
Older adults
Social media
Intergenerational communication
Informal caregiving
Design
Social computing
title Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving
title_full Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving
title_fullStr Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving
title_full_unstemmed Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving
title_short Design Guidelines for Socio-Domestic Systems Supporting Informal Elderly Caregiving
title_sort design guidelines for socio domestic systems supporting informal elderly caregiving
topic Older adults
Social media
Intergenerational communication
Informal caregiving
Design
Social computing
url http://www.clei.org/cleiej/index.php/cleiej/article/view/490
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