The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
This study aims to observe the current situation of nurses' presenteeism and the relationship between presenteeism among nurses and patient perceptions and examine its implications for nursing management. The study design was quantitative, correlational and cross-sectional. The researchers used...
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Format: | Article |
Language: | English |
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Elsevier
2023-12-01
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Series: | Heliyon |
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Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844023093052 |
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author | Shujie Guo Heng Zhang Yulan Chang Jihao Zhang Huiling Chen Linhong Zhang |
author_facet | Shujie Guo Heng Zhang Yulan Chang Jihao Zhang Huiling Chen Linhong Zhang |
author_sort | Shujie Guo |
collection | DOAJ |
description | This study aims to observe the current situation of nurses' presenteeism and the relationship between presenteeism among nurses and patient perceptions and examine its implications for nursing management. The study design was quantitative, correlational and cross-sectional. The researchers used convenience samples of nurses and patients from five hospitals who agreed to participate in an online survey distributed using Sojump Survey Software. A total of 500 in-service nurses from five tertiary hospitals in Henan Province in China were recruited as the nurse participants. Among them, 433 met the inclusion criteria and completed the general information questionnaire and the presenteeism scale. Patients who were hospitalised for three days or more and were cared for by one or more nurse participants were included in the study. In total, 435 patient participants answered the Inpatient Experience Questionnaire. The responses collected from both groups were analysed using descriptive and inferential statistics.Nurses' presenteeism was a key factor that affected patient experience. Presenteeism among nurses is a common phenomenon. Although patients’ experience was overall positive, there is still room for improvement. Reducing presenteeism among nurses is crucial for improving patient experience, creating harmonious nurse–patient relationships and sharing a common mission. |
first_indexed | 2024-03-08T21:29:45Z |
format | Article |
id | doaj.art-ff391c11d962429a9c354f7d6fccaac7 |
institution | Directory Open Access Journal |
issn | 2405-8440 |
language | English |
last_indexed | 2024-03-08T21:29:45Z |
publishDate | 2023-12-01 |
publisher | Elsevier |
record_format | Article |
series | Heliyon |
spelling | doaj.art-ff391c11d962429a9c354f7d6fccaac72023-12-21T07:33:13ZengElsevierHeliyon2405-84402023-12-01912e22097The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in ChinaShujie Guo0Heng Zhang1Yulan Chang2Jihao Zhang3Huiling Chen4Linhong Zhang5Department of Clinic, Henan Provincial People's Hospital, ChinaDepartment of Urology Surgery, Henan Provincial People's Hospital, ChinaDepartment of Nursing, Henan Vocational College of Nursing, ChinaDepartment of Student Mental Health Education Center, Henan University of Technology, ChinaDepartment of Nursing, Fuwai Central China Cardiovascular Hospital, ChinaDepartment of Nursing, Fuwai Central China Cardiovascular Hospital, China; Corresponding author. No. 1, Fuwai Avenue, Zhengdong New Area, Zhengzhou, 450000, China.This study aims to observe the current situation of nurses' presenteeism and the relationship between presenteeism among nurses and patient perceptions and examine its implications for nursing management. The study design was quantitative, correlational and cross-sectional. The researchers used convenience samples of nurses and patients from five hospitals who agreed to participate in an online survey distributed using Sojump Survey Software. A total of 500 in-service nurses from five tertiary hospitals in Henan Province in China were recruited as the nurse participants. Among them, 433 met the inclusion criteria and completed the general information questionnaire and the presenteeism scale. Patients who were hospitalised for three days or more and were cared for by one or more nurse participants were included in the study. In total, 435 patient participants answered the Inpatient Experience Questionnaire. The responses collected from both groups were analysed using descriptive and inferential statistics.Nurses' presenteeism was a key factor that affected patient experience. Presenteeism among nurses is a common phenomenon. Although patients’ experience was overall positive, there is still room for improvement. Reducing presenteeism among nurses is crucial for improving patient experience, creating harmonious nurse–patient relationships and sharing a common mission.http://www.sciencedirect.com/science/article/pii/S2405844023093052PresenteeismPatient experienceNursing workNurse healthCross-sectional |
spellingShingle | Shujie Guo Heng Zhang Yulan Chang Jihao Zhang Huiling Chen Linhong Zhang The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China Heliyon Presenteeism Patient experience Nursing work Nurse health Cross-sectional |
title | The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China |
title_full | The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China |
title_fullStr | The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China |
title_full_unstemmed | The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China |
title_short | The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China |
title_sort | relationship between presenteeism among nurses and patients experience in tertiary hospitals in china |
topic | Presenteeism Patient experience Nursing work Nurse health Cross-sectional |
url | http://www.sciencedirect.com/science/article/pii/S2405844023093052 |
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