The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China

This study aims to observe the current situation of nurses' presenteeism and the relationship between presenteeism among nurses and patient perceptions and examine its implications for nursing management. The study design was quantitative, correlational and cross-sectional. The researchers used...

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Main Authors: Shujie Guo, Heng Zhang, Yulan Chang, Jihao Zhang, Huiling Chen, Linhong Zhang
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023093052
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author Shujie Guo
Heng Zhang
Yulan Chang
Jihao Zhang
Huiling Chen
Linhong Zhang
author_facet Shujie Guo
Heng Zhang
Yulan Chang
Jihao Zhang
Huiling Chen
Linhong Zhang
author_sort Shujie Guo
collection DOAJ
description This study aims to observe the current situation of nurses' presenteeism and the relationship between presenteeism among nurses and patient perceptions and examine its implications for nursing management. The study design was quantitative, correlational and cross-sectional. The researchers used convenience samples of nurses and patients from five hospitals who agreed to participate in an online survey distributed using Sojump Survey Software. A total of 500 in-service nurses from five tertiary hospitals in Henan Province in China were recruited as the nurse participants. Among them, 433 met the inclusion criteria and completed the general information questionnaire and the presenteeism scale. Patients who were hospitalised for three days or more and were cared for by one or more nurse participants were included in the study. In total, 435 patient participants answered the Inpatient Experience Questionnaire. The responses collected from both groups were analysed using descriptive and inferential statistics.Nurses' presenteeism was a key factor that affected patient experience. Presenteeism among nurses is a common phenomenon. Although patients’ experience was overall positive, there is still room for improvement. Reducing presenteeism among nurses is crucial for improving patient experience, creating harmonious nurse–patient relationships and sharing a common mission.
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spelling doaj.art-ff391c11d962429a9c354f7d6fccaac72023-12-21T07:33:13ZengElsevierHeliyon2405-84402023-12-01912e22097The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in ChinaShujie Guo0Heng Zhang1Yulan Chang2Jihao Zhang3Huiling Chen4Linhong Zhang5Department of Clinic, Henan Provincial People's Hospital, ChinaDepartment of Urology Surgery, Henan Provincial People's Hospital, ChinaDepartment of Nursing, Henan Vocational College of Nursing, ChinaDepartment of Student Mental Health Education Center, Henan University of Technology, ChinaDepartment of Nursing, Fuwai Central China Cardiovascular Hospital, ChinaDepartment of Nursing, Fuwai Central China Cardiovascular Hospital, China; Corresponding author. No. 1, Fuwai Avenue, Zhengdong New Area, Zhengzhou, 450000, China.This study aims to observe the current situation of nurses' presenteeism and the relationship between presenteeism among nurses and patient perceptions and examine its implications for nursing management. The study design was quantitative, correlational and cross-sectional. The researchers used convenience samples of nurses and patients from five hospitals who agreed to participate in an online survey distributed using Sojump Survey Software. A total of 500 in-service nurses from five tertiary hospitals in Henan Province in China were recruited as the nurse participants. Among them, 433 met the inclusion criteria and completed the general information questionnaire and the presenteeism scale. Patients who were hospitalised for three days or more and were cared for by one or more nurse participants were included in the study. In total, 435 patient participants answered the Inpatient Experience Questionnaire. The responses collected from both groups were analysed using descriptive and inferential statistics.Nurses' presenteeism was a key factor that affected patient experience. Presenteeism among nurses is a common phenomenon. Although patients’ experience was overall positive, there is still room for improvement. Reducing presenteeism among nurses is crucial for improving patient experience, creating harmonious nurse–patient relationships and sharing a common mission.http://www.sciencedirect.com/science/article/pii/S2405844023093052PresenteeismPatient experienceNursing workNurse healthCross-sectional
spellingShingle Shujie Guo
Heng Zhang
Yulan Chang
Jihao Zhang
Huiling Chen
Linhong Zhang
The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
Heliyon
Presenteeism
Patient experience
Nursing work
Nurse health
Cross-sectional
title The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
title_full The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
title_fullStr The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
title_full_unstemmed The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
title_short The relationship between presenteeism among nurses and patients’ experience in tertiary hospitals in China
title_sort relationship between presenteeism among nurses and patients experience in tertiary hospitals in china
topic Presenteeism
Patient experience
Nursing work
Nurse health
Cross-sectional
url http://www.sciencedirect.com/science/article/pii/S2405844023093052
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