ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers
Objective: This paper outlines the participatory development process of a web-based preparatory communication tool for elderly cancer patients and their oncological healthcare providers (HCPs). This tool aims to support them to (better) prepare their encounters. An overarching aim of the project is...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2017-09-01
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| Series: | Internet Interventions |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2214782917300283 |
| _version_ | 1819230988123766784 |
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| author | Janneke Noordman Jeanine A. Driesenaar Inge R. van Bruinessen Sandra van Dulmen |
| author_facet | Janneke Noordman Jeanine A. Driesenaar Inge R. van Bruinessen Sandra van Dulmen |
| author_sort | Janneke Noordman |
| collection | DOAJ |
| description | Objective: This paper outlines the participatory development process of a web-based preparatory communication tool for elderly cancer patients and their oncological healthcare providers (HCPs). This tool aims to support them to (better) prepare their encounters. An overarching aim of the project is to develop the tool in a participatory way to increase uptake and use.
Methods: Scrum, a participatory framework originated from software development, was applied to develop the tool. Using constant feedback loops, elderly (former) cancer patients, oncological HCPs and their representatives were, as end-users, involved.
Results: During six ‘sprints’, the communication tool ‘ListeningTime’ was developed with input from end-users. The use of scrum in developing an innovative tool was challenging in this context, because of time constraints of seriously-ill patients and busy HCPs and the co-creation involving non-profit scientific researchers and a for-profit development company.
Conclusions: The collaboration with end-users facilitated the development process of ListeningTime. Early involvement of end-users and flexibility in terms of planning and setup appear to be preconditions for creating a bottom-up inspired development procedure. Several challenges emerged from using scrum as participatory framework. Nevertheless, the ‘pressure cooking situation’, using scrum, resulted in a quick development process and a product ready for implementation. |
| first_indexed | 2024-12-23T11:37:48Z |
| format | Article |
| id | doaj.art-ff527207c6eb4c2ea86bedd38ea54fb8 |
| institution | Directory Open Access Journal |
| issn | 2214-7829 |
| language | English |
| last_indexed | 2024-12-23T11:37:48Z |
| publishDate | 2017-09-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Internet Interventions |
| spelling | doaj.art-ff527207c6eb4c2ea86bedd38ea54fb82022-12-21T17:48:36ZengElsevierInternet Interventions2214-78292017-09-019C515610.1016/j.invent.2017.05.002ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providersJanneke Noordman0Jeanine A. Driesenaar1Inge R. van Bruinessen2Sandra van Dulmen3NIVEL, Netherlands Institute for Health Services Research, Utrecht, The NetherlandsNIVEL, Netherlands Institute for Health Services Research, Utrecht, The NetherlandsNIVEL, Netherlands Institute for Health Services Research, Utrecht, The NetherlandsNIVEL, Netherlands Institute for Health Services Research, Utrecht, The NetherlandsObjective: This paper outlines the participatory development process of a web-based preparatory communication tool for elderly cancer patients and their oncological healthcare providers (HCPs). This tool aims to support them to (better) prepare their encounters. An overarching aim of the project is to develop the tool in a participatory way to increase uptake and use. Methods: Scrum, a participatory framework originated from software development, was applied to develop the tool. Using constant feedback loops, elderly (former) cancer patients, oncological HCPs and their representatives were, as end-users, involved. Results: During six ‘sprints’, the communication tool ‘ListeningTime’ was developed with input from end-users. The use of scrum in developing an innovative tool was challenging in this context, because of time constraints of seriously-ill patients and busy HCPs and the co-creation involving non-profit scientific researchers and a for-profit development company. Conclusions: The collaboration with end-users facilitated the development process of ListeningTime. Early involvement of end-users and flexibility in terms of planning and setup appear to be preconditions for creating a bottom-up inspired development procedure. Several challenges emerged from using scrum as participatory framework. Nevertheless, the ‘pressure cooking situation’, using scrum, resulted in a quick development process and a product ready for implementation.http://www.sciencedirect.com/science/article/pii/S2214782917300283 |
| spellingShingle | Janneke Noordman Jeanine A. Driesenaar Inge R. van Bruinessen Sandra van Dulmen ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers Internet Interventions |
| title | ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers |
| title_full | ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers |
| title_fullStr | ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers |
| title_full_unstemmed | ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers |
| title_short | ListeningTime; participatory development of a web-based preparatory communication tool for elderly cancer patients and their healthcare providers |
| title_sort | listeningtime participatory development of a web based preparatory communication tool for elderly cancer patients and their healthcare providers |
| url | http://www.sciencedirect.com/science/article/pii/S2214782917300283 |
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