Sales and operations planning: learnings from 15 Brazilian companies

ABSTRACT Goal: The goal of this paper is to investigate 15 Brazilian companies, which execute S&OP cycles periodically, in order to  characterize the processes implemented and discuss challenges and improvement opportunities. Methodology:  Initially, a multiple-case study approach is appli...

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Main Authors: Marcelo Xavier Seeling, Carlos Eduardo Panitz, Professor, Ricardo Augusto Cassel, Professor
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2021-04-01
Series:Brazilian Journal of Operations & Production Management
Subjects:
Online Access:https://bjopm.emnuvens.com.br/bjopm/article/view/1135
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author Marcelo Xavier Seeling
Carlos Eduardo Panitz, Professor
Ricardo Augusto Cassel, Professor
author_facet Marcelo Xavier Seeling
Carlos Eduardo Panitz, Professor
Ricardo Augusto Cassel, Professor
author_sort Marcelo Xavier Seeling
collection DOAJ
description ABSTRACT Goal: The goal of this paper is to investigate 15 Brazilian companies, which execute S&OP cycles periodically, in order to  characterize the processes implemented and discuss challenges and improvement opportunities. Methodology:  Initially, a multiple-case study approach is applied embracing 15 Brazilian companies. Then, a survey is conducted in the same organizations to deepen the investigation.  Two recognized S&OP frameworks from the literature are used to structure the research. Results: Some of the main research findings include: some companies consider “Data Gathering” a normal task and no longer a S&OP cycle step; some organizations include a new step one named “Portfolio Management”, preceding “Demand Planning” to leverage step two’s outcomes; there are improvement opportunities identified in “Pre-meeting” and “Executive Meeting” steps regarding capacity to simulate different scenarios from a financial perspective; and most of the studied companies do not adopt a S&OP software facing limitations to manage information and perform what-if analysis. Research Limitations: Only companies located in Brazil are investigated. Practical implications: The study provides useful information for practitioners on the characterization of the S&OP process, implementation challenges, and improvement opportunities. Originality / Value: The paper applies different research methods (multiple-case study and survey) and two recognized frameworks from the literature in the study of the S&OP process performed by 15 companies, providing a broad characterization of the processes implemented and valuable findings about challenges and improvement opportunities. Although all the researched companies are Brazilian, evidences indicate the results are generalizable.
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spelling doaj.art-ffdbf4dfaf774fa792fe04ec0c9392982022-12-21T23:28:19ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Brazilian Journal of Operations & Production Management2237-89602021-04-0118310.14488/BJOPM.2021.019Sales and operations planning: learnings from 15 Brazilian companiesMarcelo Xavier Seeling0Carlos Eduardo Panitz, Professor1Ricardo Augusto Cassel, Professor2PUC-RIOUniversidade federal do Rio Grande do SulUniversidade Federal do Rio Grande do SulABSTRACT Goal: The goal of this paper is to investigate 15 Brazilian companies, which execute S&OP cycles periodically, in order to  characterize the processes implemented and discuss challenges and improvement opportunities. Methodology:  Initially, a multiple-case study approach is applied embracing 15 Brazilian companies. Then, a survey is conducted in the same organizations to deepen the investigation.  Two recognized S&OP frameworks from the literature are used to structure the research. Results: Some of the main research findings include: some companies consider “Data Gathering” a normal task and no longer a S&OP cycle step; some organizations include a new step one named “Portfolio Management”, preceding “Demand Planning” to leverage step two’s outcomes; there are improvement opportunities identified in “Pre-meeting” and “Executive Meeting” steps regarding capacity to simulate different scenarios from a financial perspective; and most of the studied companies do not adopt a S&OP software facing limitations to manage information and perform what-if analysis. Research Limitations: Only companies located in Brazil are investigated. Practical implications: The study provides useful information for practitioners on the characterization of the S&OP process, implementation challenges, and improvement opportunities. Originality / Value: The paper applies different research methods (multiple-case study and survey) and two recognized frameworks from the literature in the study of the S&OP process performed by 15 companies, providing a broad characterization of the processes implemented and valuable findings about challenges and improvement opportunities. Although all the researched companies are Brazilian, evidences indicate the results are generalizable.https://bjopm.emnuvens.com.br/bjopm/article/view/1135S&OP; Supply chain; Planning process; Multiple-case study.
spellingShingle Marcelo Xavier Seeling
Carlos Eduardo Panitz, Professor
Ricardo Augusto Cassel, Professor
Sales and operations planning: learnings from 15 Brazilian companies
Brazilian Journal of Operations & Production Management
S&OP; Supply chain; Planning process; Multiple-case study.
title Sales and operations planning: learnings from 15 Brazilian companies
title_full Sales and operations planning: learnings from 15 Brazilian companies
title_fullStr Sales and operations planning: learnings from 15 Brazilian companies
title_full_unstemmed Sales and operations planning: learnings from 15 Brazilian companies
title_short Sales and operations planning: learnings from 15 Brazilian companies
title_sort sales and operations planning learnings from 15 brazilian companies
topic S&OP; Supply chain; Planning process; Multiple-case study.
url https://bjopm.emnuvens.com.br/bjopm/article/view/1135
work_keys_str_mv AT marceloxavierseeling salesandoperationsplanninglearningsfrom15braziliancompanies
AT carloseduardopanitzprofessor salesandoperationsplanninglearningsfrom15braziliancompanies
AT ricardoaugustocasselprofessor salesandoperationsplanninglearningsfrom15braziliancompanies