Mothers’ Satisfaction with Nursing Care in a Children’s Hospital
Abstract Background and Aims: Assessment of patient and parent satisfaction with nursing care is a method for evaluation of quality of care in hospitals. The aim of this study is to determine the level of mothers’ satisfaction with nursing care in Tabriz children hospital. Material & Meth...
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| Format: | Article |
| Language: | fas |
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Iran University of Medical Sciences
2014-02-01
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| Series: | نشریه پرستاری ایران |
| Subjects: | |
| Online Access: | http://ijn.iums.ac.ir/article-1-1723-en.html |
| _version_ | 1828462164010074112 |
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| author | S Aslanabadi SH Shahbazi |
| author_facet | S Aslanabadi SH Shahbazi |
| author_sort | S Aslanabadi |
| collection | DOAJ |
| description | Abstract
Background and Aims: Assessment of patient and parent satisfaction with nursing care is a method for evaluation of quality of care in hospitals. The aim of this study is to determine the level of mothers’ satisfaction with nursing care in Tabriz children hospital.
Material & Methods: It was a descriptive, cross-sectional study. A total of 168 mothers of children hospitalized in different wards of Tabriz children hospital were recruited by convenience sampling. Data was collected by Newcastle Satisfaction with Nursing Scales (NSNS) and analyzed by Regression coefficient, Pearson correlation coefficient, and T test using SPSS-PC (v. 11).
Results: The mean score of mothers’ overall satisfaction was 74.77±18.65. The items with lowest level of satisfaction were “nurses’ helping to calm and assure the parents and relatives”, “the kind of information given by nurses to the mothers”, and “nurses rapidity when they were called by mothers” respectively. Mothers were most satisfied with nurses’ helpfulness (4.41 ± 0.81). Mothers’ satisfaction was not significantly correlated to their age, level of education, job, Childs' gender, age, number of hospitalizations, and health status at the time of discharge (P> 0.05). Mothers’ satisfaction was significantly correlated with their experiences of nursing care (P<0.05).
Conclusion: The results emphasize the importance of supporting patients’ relatives and giving information to parents concerning caring for their hospitalized children.
Received: 17 Dec 2013
Accepted: 25 Feb 2014 |
| first_indexed | 2024-12-11T02:31:39Z |
| format | Article |
| id | doaj.art-fffd1098c52146c796a4e31b8ac0ff57 |
| institution | Directory Open Access Journal |
| issn | 2008-5931 |
| language | fas |
| last_indexed | 2024-12-11T02:31:39Z |
| publishDate | 2014-02-01 |
| publisher | Iran University of Medical Sciences |
| record_format | Article |
| series | نشریه پرستاری ایران |
| spelling | doaj.art-fffd1098c52146c796a4e31b8ac0ff572022-12-22T01:23:49ZfasIran University of Medical Sciencesنشریه پرستاری ایران2008-59312014-02-0126866170Mothers’ Satisfaction with Nursing Care in a Children’s HospitalS Aslanabadi0SH Shahbazi1 Professor, Department of Surgery, Faculty of Medicine, Tabriz University of Medical Sciences, Tabriz, Iran PhD Student in Nursing Education, Department of Medical-Surgical Nursing, School of Nursing and Midwifery, Tabriz University of Medical Sciences, Tabriz, Iran (*Corresponding Author). Tel: +98-4114796770 Email: Ladyoflamp48@yahoo.com Abstract Background and Aims: Assessment of patient and parent satisfaction with nursing care is a method for evaluation of quality of care in hospitals. The aim of this study is to determine the level of mothers’ satisfaction with nursing care in Tabriz children hospital. Material & Methods: It was a descriptive, cross-sectional study. A total of 168 mothers of children hospitalized in different wards of Tabriz children hospital were recruited by convenience sampling. Data was collected by Newcastle Satisfaction with Nursing Scales (NSNS) and analyzed by Regression coefficient, Pearson correlation coefficient, and T test using SPSS-PC (v. 11). Results: The mean score of mothers’ overall satisfaction was 74.77±18.65. The items with lowest level of satisfaction were “nurses’ helping to calm and assure the parents and relatives”, “the kind of information given by nurses to the mothers”, and “nurses rapidity when they were called by mothers” respectively. Mothers were most satisfied with nurses’ helpfulness (4.41 ± 0.81). Mothers’ satisfaction was not significantly correlated to their age, level of education, job, Childs' gender, age, number of hospitalizations, and health status at the time of discharge (P> 0.05). Mothers’ satisfaction was significantly correlated with their experiences of nursing care (P<0.05). Conclusion: The results emphasize the importance of supporting patients’ relatives and giving information to parents concerning caring for their hospitalized children. Received: 17 Dec 2013 Accepted: 25 Feb 2014http://ijn.iums.ac.ir/article-1-1723-en.htmlsatisfactionnursing carechildrenparents |
| spellingShingle | S Aslanabadi SH Shahbazi Mothers’ Satisfaction with Nursing Care in a Children’s Hospital نشریه پرستاری ایران satisfaction nursing care children parents |
| title | Mothers’ Satisfaction with Nursing Care in a Children’s Hospital |
| title_full | Mothers’ Satisfaction with Nursing Care in a Children’s Hospital |
| title_fullStr | Mothers’ Satisfaction with Nursing Care in a Children’s Hospital |
| title_full_unstemmed | Mothers’ Satisfaction with Nursing Care in a Children’s Hospital |
| title_short | Mothers’ Satisfaction with Nursing Care in a Children’s Hospital |
| title_sort | mothers satisfaction with nursing care in a children s hospital |
| topic | satisfaction nursing care children parents |
| url | http://ijn.iums.ac.ir/article-1-1723-en.html |
| work_keys_str_mv | AT saslanabadi motherssatisfactionwithnursingcareinachildrenshospital AT shshahbazi motherssatisfactionwithnursingcareinachildrenshospital |