Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences

Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences - management, s...

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Main Author: Larson, Richard Charles
Format: Working Paper
Language:en_US
Published: Massachusetts Institute of Technology. Engineering Systems Division 2016
Online Access:http://hdl.handle.net/1721.1/102894
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author Larson, Richard Charles
author_facet Larson, Richard Charles
author_sort Larson, Richard Charles
collection MIT
description Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences - management, social and engineering – into her analysis of services systems. Within the context of a new research center at MIT – CESF (Center for Engineering Systems Fundamentals) – we show how newly emerging services systems require such a 3-way holistic analysis. We deliberately select some non-standard services, as many business services such as supply chains have been studied extensively.
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spelling mit-1721.1/1028942019-04-11T02:50:37Z Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences Larson, Richard Charles Services industries comprise about 75% of the economy of developed nations. To design and operate services systems for today and tomorrow, we need to educate a new type of engineer who focuses not on manufacturing but on services. Such an engineer must be able to integrate 3 sciences - management, social and engineering – into her analysis of services systems. Within the context of a new research center at MIT – CESF (Center for Engineering Systems Fundamentals) – we show how newly emerging services systems require such a 3-way holistic analysis. We deliberately select some non-standard services, as many business services such as supply chains have been studied extensively. 2016-06-03T02:02:19Z 2016-06-03T02:02:19Z 2007-04 Working Paper http://hdl.handle.net/1721.1/102894 en_US ESD Working Papers;ESD-WP-2007-18 application/pdf Massachusetts Institute of Technology. Engineering Systems Division
spellingShingle Larson, Richard Charles
Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences
title Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences
title_full Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences
title_fullStr Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences
title_full_unstemmed Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences
title_short Holistic Trinity of Services Sciences: Management, Social, & Engineering Sciences
title_sort holistic trinity of services sciences management social engineering sciences
url http://hdl.handle.net/1721.1/102894
work_keys_str_mv AT larsonrichardcharles holistictrinityofservicessciencesmanagementsocialengineeringsciences