Albrecht, S. E., & Utterback, J. M. (2016). A systems thinking approach to IT process automation gaining efficiencies in very large multi-service data centers. Massachusetts Institute of Technology.
Chicago Style (17th ed.) CitationAlbrecht, Scott E., and James M. Utterback. A Systems Thinking Approach to IT Process Automation Gaining Efficiencies in Very Large Multi-service Data Centers. Massachusetts Institute of Technology, 2016.
MLA (9th ed.) CitationAlbrecht, Scott E., and James M. Utterback. A Systems Thinking Approach to IT Process Automation Gaining Efficiencies in Very Large Multi-service Data Centers. Massachusetts Institute of Technology, 2016.
Warning: These citations may not always be 100% accurate.