The effect of supply chain visibility systems on business processes : a multi-case study analysis
Thesis: M. Eng. in Logistics, Massachusetts Institute of Technology, Supply Chain Management Program, 2016.
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Format: | Thesis |
Language: | eng |
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Massachusetts Institute of Technology
2017
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Online Access: | http://hdl.handle.net/1721.1/107508 |
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author | Stanchik, Anna |
author2 | Jarrod Goentzel. |
author_facet | Jarrod Goentzel. Stanchik, Anna |
author_sort | Stanchik, Anna |
collection | MIT |
description | Thesis: M. Eng. in Logistics, Massachusetts Institute of Technology, Supply Chain Management Program, 2016. |
first_indexed | 2024-09-23T11:11:35Z |
format | Thesis |
id | mit-1721.1/107508 |
institution | Massachusetts Institute of Technology |
language | eng |
last_indexed | 2024-09-23T11:11:35Z |
publishDate | 2017 |
publisher | Massachusetts Institute of Technology |
record_format | dspace |
spelling | mit-1721.1/1075082019-04-11T04:21:16Z The effect of supply chain visibility systems on business processes : a multi-case study analysis Stanchik, Anna Jarrod Goentzel. Massachusetts Institute of Technology. Engineering Systems Division. Massachusetts Institute of Technology. Supply Chain Management Program. Massachusetts Institute of Technology. Engineering Systems Division. Supply Chain Management Program. Engineering Systems Division. Thesis: M. Eng. in Logistics, Massachusetts Institute of Technology, Supply Chain Management Program, 2016. Cataloged from PDF version of thesis. Includes bibliographical references (pages 72-73). As supply chains become more global and complex, it increases the importance of end-to-end visibility into the material, information, and financial flows of a firm. This work covers various aspects of supply chain visibility such as current status, its benefits, and the benefit-enabling mechanisms, traced through multiple stages of research, including a survey, round- table, and detailed interviews. Specifically, we developed a multi-case study analysis of supply chain visibility solutions (SCVS) and analyzed its effect on key supply chain processes. A qualitative "with and without SCVS" framework was employed to understand the changes observed in key business processes at several companies that recently implemented SCVS. This was combined with a cross-case study analysis to evaluate the effect of SCVS on the efficiency and effectiveness dimensions of process performance. We found that SCVS has a direct positive effect on data management processes via benefit-enabling mechanisms such as automation, standardization, and better raw data. Key operational processes, such as shipment and inventory management, risk management, and procurement and partner collaboration, were affected positively by SCVS via the antecedent data management process. The strength of impact of SCVS on key operational processes varies by company characteristics and the stage of implementation of SCVS. This research is most useful to companies considering implementing an SCVS to understand the potential benefits of SCVS and the underlying mechanisms. Managers can increase the relevance and robustness of results by extending the case-study analysis to include more companies with similar operating characteristics. by Anna Stanchik. M. Eng. in Logistics 2017-03-20T19:37:37Z 2017-03-20T19:37:37Z 2016 2016 Thesis http://hdl.handle.net/1721.1/107508 962557420 eng MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission. http://dspace.mit.edu/handle/1721.1/7582 73 pages application/pdf Massachusetts Institute of Technology |
spellingShingle | Supply Chain Management Program. Engineering Systems Division. Stanchik, Anna The effect of supply chain visibility systems on business processes : a multi-case study analysis |
title | The effect of supply chain visibility systems on business processes : a multi-case study analysis |
title_full | The effect of supply chain visibility systems on business processes : a multi-case study analysis |
title_fullStr | The effect of supply chain visibility systems on business processes : a multi-case study analysis |
title_full_unstemmed | The effect of supply chain visibility systems on business processes : a multi-case study analysis |
title_short | The effect of supply chain visibility systems on business processes : a multi-case study analysis |
title_sort | effect of supply chain visibility systems on business processes a multi case study analysis |
topic | Supply Chain Management Program. Engineering Systems Division. |
url | http://hdl.handle.net/1721.1/107508 |
work_keys_str_mv | AT stanchikanna theeffectofsupplychainvisibilitysystemsonbusinessprocessesamulticasestudyanalysis AT stanchikanna effectofsupplychainvisibilitysystemsonbusinessprocessesamulticasestudyanalysis |