The Library Concierge Project at Stanford University
To meet the challenge of ensuring that library staff and scholars/patrons are aware of the full range of resources and services offered through the library, the Stanford University Libraries initiated a Library Concierge Project in November of 2011. This article describes the program and provides an...
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| Format: | Article |
| Language: | en_US |
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Creative Library Practice
2017
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| Online Access: | http://hdl.handle.net/1721.1/107930 https://orcid.org/0000-0002-3510-3937 |
| _version_ | 1811082546562203648 |
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| author | Bourg, Chris |
| author2 | Massachusetts Institute of Technology. Office of the Provost |
| author_facet | Massachusetts Institute of Technology. Office of the Provost Bourg, Chris |
| author_sort | Bourg, Chris |
| collection | MIT |
| description | To meet the challenge of ensuring that library staff and scholars/patrons are aware of the full range of resources and services offered through the library, the Stanford University Libraries initiated a Library Concierge Project in November of 2011. This article describes the program and provides an assessment of how well the Library Concierge Project has met its goals of promoting a service-focused culture and educating staff. A description of the concierge concept in action is also provided, along with anecdotal evidence of the impact of the project on supported scholars. |
| first_indexed | 2024-09-23T12:05:08Z |
| format | Article |
| id | mit-1721.1/107930 |
| institution | Massachusetts Institute of Technology |
| language | en_US |
| last_indexed | 2024-09-23T12:05:08Z |
| publishDate | 2017 |
| publisher | Creative Library Practice |
| record_format | dspace |
| spelling | mit-1721.1/1079302022-10-01T08:03:52Z The Library Concierge Project at Stanford University Bourg, Chris Massachusetts Institute of Technology. Office of the Provost Massachusetts Institute of Technology. Libraries Bourg, Chris Bourg, Chris To meet the challenge of ensuring that library staff and scholars/patrons are aware of the full range of resources and services offered through the library, the Stanford University Libraries initiated a Library Concierge Project in November of 2011. This article describes the program and provides an assessment of how well the Library Concierge Project has met its goals of promoting a service-focused culture and educating staff. A description of the concierge concept in action is also provided, along with anecdotal evidence of the impact of the project on supported scholars. 2017-04-06T23:56:47Z 2017-04-06T23:56:47Z 2013-06 Article http://purl.org/eprint/type/JournalArticle 2330-4227 http://hdl.handle.net/1721.1/107930 Bourg, Chris. “The Library Concierge Project at Stanford University.” The Journal of Creative Library Practice (June 6, 2013). https://orcid.org/0000-0002-3510-3937 en_US http://creativelibrarypractice.org/2013/06/06/the-library-concierge-project-at-stanford-university/ Journal of Creative Library Practice Creative Commons Attribution http://creativecommons.org/licenses/by/3.0/ application/pdf Creative Library Practice Bourg |
| spellingShingle | Bourg, Chris The Library Concierge Project at Stanford University |
| title | The Library Concierge Project at Stanford University |
| title_full | The Library Concierge Project at Stanford University |
| title_fullStr | The Library Concierge Project at Stanford University |
| title_full_unstemmed | The Library Concierge Project at Stanford University |
| title_short | The Library Concierge Project at Stanford University |
| title_sort | library concierge project at stanford university |
| url | http://hdl.handle.net/1721.1/107930 https://orcid.org/0000-0002-3510-3937 |
| work_keys_str_mv | AT bourgchris thelibraryconciergeprojectatstanforduniversity AT bourgchris libraryconciergeprojectatstanforduniversity |