Reconfiguring relations of accountability: Materialization of social media in the travel sector

Reconfiguring relations of accountability: Materialization of social media in the travel sector

Expanding use of Web 2.0 technologies has generated complex information dynamics that are propelling organizations in unexpected directions, redrawing boundaries and shifting relationships. Using research on user-generated content, we examine online rating and ranking mechanisms and analyze how thei...

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Bibliographic Details
Main Authors:	Scott, Susan V., Orlikowski, Wanda J
Other Authors:	Sloan School of Management
Format:	Article
Language:	en_US
Published:	Elsevier 2017
Online Access:	http://hdl.handle.net/1721.1/108306 https://orcid.org/0000-0001-7313-9466

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