User community vs. producer innovation development efficiency: A first empirical study

In this paper we report upon a first empirical exploration of the relative efficiency of innovation development by product users vs. product producers. In a study of over 50 years of product innovation in the whitewater kayaking field, we find users in aggregate were approximately 3× more efficient...

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Main Authors: Hienerth, Christoph, von Hippel, Eric A., Berg Jensen, Morten
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: Elsevier 2017
Online Access:http://hdl.handle.net/1721.1/109425
https://orcid.org/0000-0002-7235-1032
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author Hienerth, Christoph
von Hippel, Eric A.
Berg Jensen, Morten
author2 Sloan School of Management
author_facet Sloan School of Management
Hienerth, Christoph
von Hippel, Eric A.
Berg Jensen, Morten
author_sort Hienerth, Christoph
collection MIT
description In this paper we report upon a first empirical exploration of the relative efficiency of innovation development by product users vs. product producers. In a study of over 50 years of product innovation in the whitewater kayaking field, we find users in aggregate were approximately 3× more efficient at developing important kayaking product innovations than were producers in aggregate. We speculate that this result is driven by what we term “efficiencies of scope” in problem-solving. These can favor an aggregation of many user innovators, each spending a little, over fewer producer innovators benefitting from higher economies of scale in product development. We also note that the present study explores only one initial point on what is likely to be a complex efficiency landscape.
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spelling mit-1721.1/1094252022-09-23T13:40:33Z User community vs. producer innovation development efficiency: A first empirical study Hienerth, Christoph von Hippel, Eric A. Berg Jensen, Morten Sloan School of Management von Hippel, Eric A. In this paper we report upon a first empirical exploration of the relative efficiency of innovation development by product users vs. product producers. In a study of over 50 years of product innovation in the whitewater kayaking field, we find users in aggregate were approximately 3× more efficient at developing important kayaking product innovations than were producers in aggregate. We speculate that this result is driven by what we term “efficiencies of scope” in problem-solving. These can favor an aggregation of many user innovators, each spending a little, over fewer producer innovators benefitting from higher economies of scale in product development. We also note that the present study explores only one initial point on what is likely to be a complex efficiency landscape. 2017-05-30T17:23:47Z 2017-05-30T17:23:47Z 2013-08 2013-06 Article http://purl.org/eprint/type/JournalArticle 0048-7333 http://hdl.handle.net/1721.1/109425 Hienerth, Christoph; von Hippel, Eric and Berg Jensen, Morten. “User Community Vs. Producer Innovation Development Efficiency: A First Empirical Study.” Research Policy 43, no. 1 (February 2014): 190–201 © 2013 Elsevier B.V. https://orcid.org/0000-0002-7235-1032 en_US http://dx.doi.org/10.1016/j.respol.2013.07.010 Research Policy Creative Commons Attribution 4.0 International License http://creativecommons.org/licenses/by/4.0/ application/pdf Elsevier SSRN
spellingShingle Hienerth, Christoph
von Hippel, Eric A.
Berg Jensen, Morten
User community vs. producer innovation development efficiency: A first empirical study
title User community vs. producer innovation development efficiency: A first empirical study
title_full User community vs. producer innovation development efficiency: A first empirical study
title_fullStr User community vs. producer innovation development efficiency: A first empirical study
title_full_unstemmed User community vs. producer innovation development efficiency: A first empirical study
title_short User community vs. producer innovation development efficiency: A first empirical study
title_sort user community vs producer innovation development efficiency a first empirical study
url http://hdl.handle.net/1721.1/109425
https://orcid.org/0000-0002-7235-1032
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