Performance and welfare effects of work restructuring : evidence from telecommunications services

Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1995.

Bibliographic Details
Main Author:	Batt, Rosemary L
Other Authors:	Paul Osterman.
Format:	Thesis
Language:	eng
Published:	Massachusetts Institute of Technology 2005
Subjects:	Sloan School of Management
Online Access:	http://hdl.handle.net/1721.1/11080

Internet

http://hdl.handle.net/1721.1/11080