WaitSuite: Productive Use of Diverse Waiting Moments

The busyness of daily life makes it difficult to find time for informal learning. Yet, learning requires significant time and effort, with repeated exposures to educational content on a recurring basis. Despite the struggle to find time, there are numerous moments in a day that are typically wasted...

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Main Authors: Cai, Carrie Jun, Miller, Robert C, Ren, Anji
Other Authors: Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
Format: Article
Language:en_US
Published: Association for Computing Machinery (ACM) 2017
Online Access:http://hdl.handle.net/1721.1/112331
https://orcid.org/0000-0001-9421-7128
https://orcid.org/0000-0002-0442-691X
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author Cai, Carrie Jun
Miller, Robert C
Ren, Anji
author2 Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
author_facet Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
Cai, Carrie Jun
Miller, Robert C
Ren, Anji
author_sort Cai, Carrie Jun
collection MIT
description The busyness of daily life makes it difficult to find time for informal learning. Yet, learning requires significant time and effort, with repeated exposures to educational content on a recurring basis. Despite the struggle to find time, there are numerous moments in a day that are typically wasted due to waiting, such as while waiting for the elevator to arrive, wifi to connect, or an instant message to arrive. We introduce the concept of wait-learning: automatically detecting wait time and inviting people to learn while waiting. Our approach is to design seamless interactions that augment existing wait time with productive opportunities. Combining wait time with productive work opens up a new class of software systems that overcome the problem of limited time. In this article, we establish a design space for wait-learning and explore this design space by creating WaitSuite, a suite of five different wait-learning apps that each uses a different kind of waiting. For one of these apps, we conducted a feasibility study to evaluate learning and to understand how exercises should be timed during waiting periods. Subsequently, we evaluated multiple kinds of wait-learning in a two-week field study of WaitSuite with 25 people. We present design implications for wait-learning, and a theoretical framework that describes how wait time, ease of accessing the learning task, and competing demands impact the effectiveness of wait-learning in different waiting scenarios. These findings provide insight into how wait-learning can be designed to minimize interruption to ongoing tasks and maximize engagement with learning.
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spelling mit-1721.1/1123312022-09-29T17:54:40Z WaitSuite: Productive Use of Diverse Waiting Moments Cai, Carrie Jun Miller, Robert C Ren, Anji Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory Miller, Robert C. Cai, Carrie Jun Miller, Robert C Ren, Anji The busyness of daily life makes it difficult to find time for informal learning. Yet, learning requires significant time and effort, with repeated exposures to educational content on a recurring basis. Despite the struggle to find time, there are numerous moments in a day that are typically wasted due to waiting, such as while waiting for the elevator to arrive, wifi to connect, or an instant message to arrive. We introduce the concept of wait-learning: automatically detecting wait time and inviting people to learn while waiting. Our approach is to design seamless interactions that augment existing wait time with productive opportunities. Combining wait time with productive work opens up a new class of software systems that overcome the problem of limited time. In this article, we establish a design space for wait-learning and explore this design space by creating WaitSuite, a suite of five different wait-learning apps that each uses a different kind of waiting. For one of these apps, we conducted a feasibility study to evaluate learning and to understand how exercises should be timed during waiting periods. Subsequently, we evaluated multiple kinds of wait-learning in a two-week field study of WaitSuite with 25 people. We present design implications for wait-learning, and a theoretical framework that describes how wait time, ease of accessing the learning task, and competing demands impact the effectiveness of wait-learning in different waiting scenarios. These findings provide insight into how wait-learning can be designed to minimize interruption to ongoing tasks and maximize engagement with learning. 2017-12-01T14:37:33Z 2017-12-01T14:37:33Z 2017-03 2016-12 Article http://purl.org/eprint/type/JournalArticle 1073-0516 http://hdl.handle.net/1721.1/112331 Cai, Carrie J. et al. “WaitSuite: Productive Use of Diverse Waiting Moments.” ACM Transactions on Computer-Human Interaction 24, 1 (March 2017): 1–41 © 2017 Association for Computing Machinery (ACM) https://orcid.org/0000-0001-9421-7128 https://orcid.org/0000-0002-0442-691X en_US https://doi.org/10.1145/3044534 ACM Transactions on Computer-Human Interaction Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Association for Computing Machinery (ACM) Miller
spellingShingle Cai, Carrie Jun
Miller, Robert C
Ren, Anji
WaitSuite: Productive Use of Diverse Waiting Moments
title WaitSuite: Productive Use of Diverse Waiting Moments
title_full WaitSuite: Productive Use of Diverse Waiting Moments
title_fullStr WaitSuite: Productive Use of Diverse Waiting Moments
title_full_unstemmed WaitSuite: Productive Use of Diverse Waiting Moments
title_short WaitSuite: Productive Use of Diverse Waiting Moments
title_sort waitsuite productive use of diverse waiting moments
url http://hdl.handle.net/1721.1/112331
https://orcid.org/0000-0001-9421-7128
https://orcid.org/0000-0002-0442-691X
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