Talking machines : democratizing the design of voice-based agents for the home

Thesis: S.M., Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2018.

Bibliographic Details
Main Author: Singh, Nikhita
Other Authors: Cynthia Breazeal.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2018
Subjects:
Online Access:http://hdl.handle.net/1721.1/119089
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author Singh, Nikhita
author2 Cynthia Breazeal.
author_facet Cynthia Breazeal.
Singh, Nikhita
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description Thesis: S.M., Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2018.
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spelling mit-1721.1/1190892019-04-11T04:07:51Z Talking machines : democratizing the design of voice-based agents for the home Democratizing the design of voice-based agents for the home Singh, Nikhita Cynthia Breazeal. Program in Media Arts and Sciences (Massachusetts Institute of Technology) Program in Media Arts and Sciences (Massachusetts Institute of Technology) Program in Media Arts and Sciences () Thesis: S.M., Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, 2018. Cataloged from PDF version of thesis. Includes bibliographical references (pages 169-173). Embodied voice-based agents, such as Amazon Echo, Google Home, and Jibo, are becoming increasingly present in the home environment. For most people, these agents represent their first experience living with artificial intelligence in such private and personal spaces. However, little is known about people's desires, preferences, and boundaries for these technologies. This thesis shares insights, learnings, methods, and tools from a journey with 69 children, adults, and older adults to help democratize the design of voice-based agents for the home. In the first study, participants interact with and discover various voice-based agents to capture first impressions of the technology. In the second study, participants engage in long-term encounters with agents in their home to experience and reflect upon their preferences, desires and boundaries for these devices. Qualitative and quantitative data from interview transcripts, card sorting, and deployed cultural and technology probes is used to identify agent action preferences, sociotechnical themes, daily usage trends, personality preferences, and future "wishes" for agents. This work culminates with participants designing their dream agents for the home through a structured ideation process. Throughout this work, a series of participatory design tools and methods are developed, iterated upon, and implemented to create a language of engagement with participants. These methods and tools are shared as an open-source design kit for others seeking to explore the domain. by Nikhita Singh. S.M. 2018-11-15T16:36:06Z 2018-11-15T16:36:06Z 2018 2018 Thesis http://hdl.handle.net/1721.1/119089 1059451650 eng MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission. http://dspace.mit.edu/handle/1721.1/7582 173 pages application/pdf Massachusetts Institute of Technology
spellingShingle Program in Media Arts and Sciences ()
Singh, Nikhita
Talking machines : democratizing the design of voice-based agents for the home
title Talking machines : democratizing the design of voice-based agents for the home
title_full Talking machines : democratizing the design of voice-based agents for the home
title_fullStr Talking machines : democratizing the design of voice-based agents for the home
title_full_unstemmed Talking machines : democratizing the design of voice-based agents for the home
title_short Talking machines : democratizing the design of voice-based agents for the home
title_sort talking machines democratizing the design of voice based agents for the home
topic Program in Media Arts and Sciences ()
url http://hdl.handle.net/1721.1/119089
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