Squadbox : a tool to combat email harassment using friendsourced moderation
Thesis: M. Eng., Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science, 2017.
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| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2018
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| Online Access: | http://hdl.handle.net/1721.1/119593 |
| _version_ | 1826192266085007360 |
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| author | Mahar, Kaitlin E. (Kaitlin Elizabeth) |
| author2 | David R. Karger. |
| author_facet | David R. Karger. Mahar, Kaitlin E. (Kaitlin Elizabeth) |
| author_sort | Mahar, Kaitlin E. (Kaitlin Elizabeth) |
| collection | MIT |
| description | Thesis: M. Eng., Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science, 2017. |
| first_indexed | 2024-09-23T09:08:51Z |
| format | Thesis |
| id | mit-1721.1/119593 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T09:08:51Z |
| publishDate | 2018 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/1195932019-06-27T13:23:17Z Squadbox : a tool to combat email harassment using friendsourced moderation Mahar, Kaitlin E. (Kaitlin Elizabeth) David R. Karger. Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science. Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science Electrical Engineering and Computer Science. Thesis: M. Eng., Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science, 2017. Cataloged from PDF version of thesis. Includes bibliographical references (page 103). Online harassment is both a social and technical problem, and has yet to be successfully solved. In order to better understand the issue and the challenges surrounding it, we conducted interviews with eighteen recipients of online harassment to understand their current strategies for coping, finding that they often resorted to asking friends for help. Inspired by these findings, we built Squadbox. Squadbox is a tool to help people experiencing email harassment by allowing them organize a “squad” of friend moderators to protect them from harassing messages. The moderators intercept emails and can reject, organize, and redirect emails, as well as collaborate on filters. Squadbox is designed to let its users implement highly customized workflows, as we found in interviews that harassment and preferences for mitigating it vary widely. We evaluated Squadbox on five pairs of friends in a field study, finding that participants could comfortably navigate around privacy and personalization concerns. This thesis details the interview findings and their design implications, the implementation of the Squadbox prototype, and the findings from the field study. by Kaitlin E. Mahar. M. Eng. 2018-12-11T21:07:43Z 2018-12-11T21:07:43Z 2017 2017 Thesis http://hdl.handle.net/1721.1/119593 1066741663 eng MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission. http://dspace.mit.edu/handle/1721.1/7582 106 pages application/pdf Massachusetts Institute of Technology |
| spellingShingle | Electrical Engineering and Computer Science. Mahar, Kaitlin E. (Kaitlin Elizabeth) Squadbox : a tool to combat email harassment using friendsourced moderation |
| title | Squadbox : a tool to combat email harassment using friendsourced moderation |
| title_full | Squadbox : a tool to combat email harassment using friendsourced moderation |
| title_fullStr | Squadbox : a tool to combat email harassment using friendsourced moderation |
| title_full_unstemmed | Squadbox : a tool to combat email harassment using friendsourced moderation |
| title_short | Squadbox : a tool to combat email harassment using friendsourced moderation |
| title_sort | squadbox a tool to combat email harassment using friendsourced moderation |
| topic | Electrical Engineering and Computer Science. |
| url | http://hdl.handle.net/1721.1/119593 |
| work_keys_str_mv | AT maharkaitlinekaitlinelizabeth squadboxatooltocombatemailharassmentusingfriendsourcedmoderation |