Constituency Service under Nondemocratic Rule: Evidence from China

Why do nondemocratic regimes provide constituency service? This study develops theory based on a national field audit of China’s “Mayor’s Mailbox,” an institution that allows citizens to contact local political officials. Analyzing government responses to over 1,200 realistic appeals from putative c...

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Main Authors: Distelhorst, Greg, Hou, Yue
Other Authors: Sloan School of Management
Format: Article
Published: University of Chicago Press 2019
Online Access:http://hdl.handle.net/1721.1/120799
https://orcid.org/0000-0002-3623-7953
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author Distelhorst, Greg
Hou, Yue
author2 Sloan School of Management
author_facet Sloan School of Management
Distelhorst, Greg
Hou, Yue
author_sort Distelhorst, Greg
collection MIT
description Why do nondemocratic regimes provide constituency service? This study develops theory based on a national field audit of China’s “Mayor’s Mailbox,” an institution that allows citizens to contact local political officials. Analyzing government responses to over 1,200 realistic appeals from putative citizens, we find that local service institutions in China are comparably responsive to similar institutions in democracies. Two key predictors of institutional quality are economic modernization and the intensity of local social conflict. We explain these findings by proposing a demand-driven theory of nondemocratic constituency service; in order to sustain the informational benefits of citizen participation, the responsiveness of service institutions must increase with citizen demand. We then offer supplementary evidence for this theory by analyzing the content of real letters from citizens to local officials in China. Keywords: authoritarian regimes; institutions; constituency service; responsiveness; China
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spelling mit-1721.1/1207992022-09-30T09:44:22Z Constituency Service under Nondemocratic Rule: Evidence from China Distelhorst, Greg Hou, Yue Sloan School of Management Distelhorst, Greg Why do nondemocratic regimes provide constituency service? This study develops theory based on a national field audit of China’s “Mayor’s Mailbox,” an institution that allows citizens to contact local political officials. Analyzing government responses to over 1,200 realistic appeals from putative citizens, we find that local service institutions in China are comparably responsive to similar institutions in democracies. Two key predictors of institutional quality are economic modernization and the intensity of local social conflict. We explain these findings by proposing a demand-driven theory of nondemocratic constituency service; in order to sustain the informational benefits of citizen participation, the responsiveness of service institutions must increase with citizen demand. We then offer supplementary evidence for this theory by analyzing the content of real letters from citizens to local officials in China. Keywords: authoritarian regimes; institutions; constituency service; responsiveness; China 2019-03-07T16:03:11Z 2019-03-07T16:03:11Z 2017-05 2019-02-07T15:52:52Z Article http://purl.org/eprint/type/JournalArticle 0022-3816 1468-2508 http://hdl.handle.net/1721.1/120799 Distelhorst, Greg, and Yue Hou. “Constituency Service Under Nondemocratic Rule: Evidence from China.” The Journal of Politics 79, 3 (July 2017): 1024–1040 © 2017 Southern Political Science Association https://orcid.org/0000-0002-3623-7953 http://dx.doi.org/10.1086/690948 Journal of Politics Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf University of Chicago Press Other repository
spellingShingle Distelhorst, Greg
Hou, Yue
Constituency Service under Nondemocratic Rule: Evidence from China
title Constituency Service under Nondemocratic Rule: Evidence from China
title_full Constituency Service under Nondemocratic Rule: Evidence from China
title_fullStr Constituency Service under Nondemocratic Rule: Evidence from China
title_full_unstemmed Constituency Service under Nondemocratic Rule: Evidence from China
title_short Constituency Service under Nondemocratic Rule: Evidence from China
title_sort constituency service under nondemocratic rule evidence from china
url http://hdl.handle.net/1721.1/120799
https://orcid.org/0000-0002-3623-7953
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