Robust Dynamic Pricing with Strategic Customers

We consider the canonical revenue management (RM) problem wherein a seller must sell an inventory of some product over a finite horizon via an anonymous, posted price mechanism. Unlike typical models in RM, we assume that customers are forward looking. In particular, customers arrive randomly over t...

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Main Authors: Chen, Yiwei, Farias, Vivek F.
Other Authors: Massachusetts Institute of Technology. Operations Research Center
Format: Article
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2019
Online Access:http://hdl.handle.net/1721.1/120829
https://orcid.org/0000-0002-5856-9246
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author Chen, Yiwei
Farias, Vivek F.
author2 Massachusetts Institute of Technology. Operations Research Center
author_facet Massachusetts Institute of Technology. Operations Research Center
Chen, Yiwei
Farias, Vivek F.
author_sort Chen, Yiwei
collection MIT
description We consider the canonical revenue management (RM) problem wherein a seller must sell an inventory of some product over a finite horizon via an anonymous, posted price mechanism. Unlike typical models in RM, we assume that customers are forward looking. In particular, customers arrive randomly over time and strategize about their times of purchases. The private valuations of these customers decay over time and the customers incur monitoring costs; both the rates of decay and these monitoring costs are private information. This setting has resisted the design of optimal dynamic mechanisms heretofore. Optimal pricing schemes-an almost necessary mechanism format for practical RM considerations-have been similarly elusive. The present paper proposes a mechanism we dub robust pricing. Robust pricing is guaranteed to achieve expected revenues that are at least within 29% of those under an optimal (not necessarily posted price) dynamic mechanism. We thus provide the first approximation algorithm for this problem. The robust pricing mechanism is practical, since it is an anonymous posted price mechanism and since the seller can compute the robust pricing policy for a problem without any knowledge of the distribution of customer discount factors and monitoring costs. The robust pricing mechanism also enjoys the simple interpretation of solving a dynamic pricing problem for myopic customers with the additional requirement of a novel “restricted sub-martingale constraint” on prices that discourages rapid discounting. We believe this interpretation is attractive to practitioners. Finally, numerical experiments suggest that the robust pricing mechanism is, for all intents, near optimal.
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spelling mit-1721.1/1208292024-07-17T19:57:37Z Robust Dynamic Pricing with Strategic Customers Chen, Yiwei Farias, Vivek F. Massachusetts Institute of Technology. Operations Research Center Sloan School of Management Chen, Yiwei Farias, Vivek F. We consider the canonical revenue management (RM) problem wherein a seller must sell an inventory of some product over a finite horizon via an anonymous, posted price mechanism. Unlike typical models in RM, we assume that customers are forward looking. In particular, customers arrive randomly over time and strategize about their times of purchases. The private valuations of these customers decay over time and the customers incur monitoring costs; both the rates of decay and these monitoring costs are private information. This setting has resisted the design of optimal dynamic mechanisms heretofore. Optimal pricing schemes-an almost necessary mechanism format for practical RM considerations-have been similarly elusive. The present paper proposes a mechanism we dub robust pricing. Robust pricing is guaranteed to achieve expected revenues that are at least within 29% of those under an optimal (not necessarily posted price) dynamic mechanism. We thus provide the first approximation algorithm for this problem. The robust pricing mechanism is practical, since it is an anonymous posted price mechanism and since the seller can compute the robust pricing policy for a problem without any knowledge of the distribution of customer discount factors and monitoring costs. The robust pricing mechanism also enjoys the simple interpretation of solving a dynamic pricing problem for myopic customers with the additional requirement of a novel “restricted sub-martingale constraint” on prices that discourages rapid discounting. We believe this interpretation is attractive to practitioners. Finally, numerical experiments suggest that the robust pricing mechanism is, for all intents, near optimal. 2019-03-07T20:10:24Z 2019-03-07T20:10:24Z 2018-08 2015-05 2019-02-12T15:54:14Z Article http://purl.org/eprint/type/JournalArticle 0364-765X 1526-5471 http://hdl.handle.net/1721.1/120829 Chen, Yiwei and Vivek F. Farias. “Robust Dynamic Pricing with Strategic Customers.” Mathematics of Operations Research 43, 4 (November 2018): 1119–1142 © 2018 INFORMS https://orcid.org/0000-0002-5856-9246 http://dx.doi.org/10.1287/moor.2017.0897 Mathematics of Operations Research Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Institute for Operations Research and the Management Sciences (INFORMS) MIT web domain
spellingShingle Chen, Yiwei
Farias, Vivek F.
Robust Dynamic Pricing with Strategic Customers
title Robust Dynamic Pricing with Strategic Customers
title_full Robust Dynamic Pricing with Strategic Customers
title_fullStr Robust Dynamic Pricing with Strategic Customers
title_full_unstemmed Robust Dynamic Pricing with Strategic Customers
title_short Robust Dynamic Pricing with Strategic Customers
title_sort robust dynamic pricing with strategic customers
url http://hdl.handle.net/1721.1/120829
https://orcid.org/0000-0002-5856-9246
work_keys_str_mv AT chenyiwei robustdynamicpricingwithstrategiccustomers
AT fariasvivekf robustdynamicpricingwithstrategiccustomers