Robust Queueing Theory

We propose an alternative approach for studying queues based on robust optimization. We model the uncertainty in the arrivals and services via polyhedral uncertainty sets, which are inspired from the limit laws of probability. Using the generalized central limit theorem, this framework allows us to...

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Автори: Bandi, Chaithanya, Bertsimas, Dimitris J, Youssef, Nataly
Інші автори: Sloan School of Management
Формат: Стаття
Опубліковано: Institute for Operations Research and the Management Sciences (INFORMS) 2019
Онлайн доступ:http://hdl.handle.net/1721.1/120847
https://orcid.org/0000-0002-1985-1003
https://orcid.org/0000-0003-3807-8607
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author Bandi, Chaithanya
Bertsimas, Dimitris J
Youssef, Nataly
author2 Sloan School of Management
author_facet Sloan School of Management
Bandi, Chaithanya
Bertsimas, Dimitris J
Youssef, Nataly
author_sort Bandi, Chaithanya
collection MIT
description We propose an alternative approach for studying queues based on robust optimization. We model the uncertainty in the arrivals and services via polyhedral uncertainty sets, which are inspired from the limit laws of probability. Using the generalized central limit theorem, this framework allows us to model heavy-tailed behavior characterized by bursts of rapidly occurring arrivals and long service times. We take a worst-case approach and obtain closed-form upper bounds on the system time in a multi-server queue. These expressions provide qualitative insights that mirror the conclusions obtained in the probabilistic setting for light-tailed arrivals and services and generalize them to the case of heavy-tailed behavior. We also develop a calculus for analyzing a network of queues based on the following key principles: (a) the departure from a queue, (b) the superposition, and (c) the thinning of arrival processes have the same uncertainty set representation as the original arrival processes. The proposed approach (a) yields results with error percentages in single digits relative to simulation, and (b) is to a large extent insensitive to the number of servers per queue, network size, degree of feedback, and traffic intensity; it is somewhat sensitive to the degree of diversity of external arrival distributions in the network.
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spelling mit-1721.1/1208472022-09-30T15:57:47Z Robust Queueing Theory Bandi, Chaithanya Bertsimas, Dimitris J Youssef, Nataly Sloan School of Management Bandi, Chaithanya Bertsimas, Dimitris J Youssef, Nataly We propose an alternative approach for studying queues based on robust optimization. We model the uncertainty in the arrivals and services via polyhedral uncertainty sets, which are inspired from the limit laws of probability. Using the generalized central limit theorem, this framework allows us to model heavy-tailed behavior characterized by bursts of rapidly occurring arrivals and long service times. We take a worst-case approach and obtain closed-form upper bounds on the system time in a multi-server queue. These expressions provide qualitative insights that mirror the conclusions obtained in the probabilistic setting for light-tailed arrivals and services and generalize them to the case of heavy-tailed behavior. We also develop a calculus for analyzing a network of queues based on the following key principles: (a) the departure from a queue, (b) the superposition, and (c) the thinning of arrival processes have the same uncertainty set representation as the original arrival processes. The proposed approach (a) yields results with error percentages in single digits relative to simulation, and (b) is to a large extent insensitive to the number of servers per queue, network size, degree of feedback, and traffic intensity; it is somewhat sensitive to the degree of diversity of external arrival distributions in the network. 2019-03-11T13:17:14Z 2019-03-11T13:17:14Z 2015-06 2019-01-28T17:22:15Z Article http://purl.org/eprint/type/JournalArticle 0030-364X 1526-5463 http://hdl.handle.net/1721.1/120847 Bandi, Chaithanya, Dimitris Bertsimas, and Nataly Youssef. “Robust Queueing Theory.” Operations Research 63, no. 3 (June 2015): 676–700. https://orcid.org/0000-0002-1985-1003 https://orcid.org/0000-0003-3807-8607 http://dx.doi.org/10.1287/OPRE.2015.1367 Operations Research Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Institute for Operations Research and the Management Sciences (INFORMS) MIT web domain
spellingShingle Bandi, Chaithanya
Bertsimas, Dimitris J
Youssef, Nataly
Robust Queueing Theory
title Robust Queueing Theory
title_full Robust Queueing Theory
title_fullStr Robust Queueing Theory
title_full_unstemmed Robust Queueing Theory
title_short Robust Queueing Theory
title_sort robust queueing theory
url http://hdl.handle.net/1721.1/120847
https://orcid.org/0000-0002-1985-1003
https://orcid.org/0000-0003-3807-8607
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