Standardization of workflow in a large distribution center

Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2019, In conjunction with the Leaders for Global Operations Program at MIT

Bibliographic Details
Main Author: Greenlee, Stephen Michael.
Other Authors: Stephen Graves and Maria Yang.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2019
Subjects:
Online Access:https://hdl.handle.net/1721.1/122577
_version_ 1826202727531675648
author Greenlee, Stephen Michael.
author2 Stephen Graves and Maria Yang.
author_facet Stephen Graves and Maria Yang.
Greenlee, Stephen Michael.
author_sort Greenlee, Stephen Michael.
collection MIT
description Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2019, In conjunction with the Leaders for Global Operations Program at MIT
first_indexed 2024-09-23T12:16:20Z
format Thesis
id mit-1721.1/122577
institution Massachusetts Institute of Technology
language eng
last_indexed 2024-09-23T12:16:20Z
publishDate 2019
publisher Massachusetts Institute of Technology
record_format dspace
spelling mit-1721.1/1225772019-10-14T03:04:00Z Standardization of workflow in a large distribution center Greenlee, Stephen Michael. Stephen Graves and Maria Yang. Sloan School of Management. Massachusetts Institute of Technology. Department of Mechanical Engineering. Leaders for Global Operations Program. Sloan School of Management Massachusetts Institute of Technology. Department of Mechanical Engineering Leaders for Global Operations Program Sloan School of Management. Mechanical Engineering. Leaders for Global Operations Program. Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2019, In conjunction with the Leaders for Global Operations Program at MIT Thesis: S.M., Massachusetts Institute of Technology, Department of Mechanical Engineering, 2019, In conjunction with the Leaders for Global Operations Program at MIT Cataloged from PDF version of thesis. Includes bibliographical references (page 91). The retail industry is shifting to enable companies to respond faster to consumer demand and expectations. For any retail company, this requires speed in their supply chain from new product generation to final order delivery. Companies that store product in centralized distribution centers must shorten the time it takes to ship a product from when an order is placed. This thesis describes the detailed operations within a large distribution center and uses it as a basis for improving delivery time of a product or order within the four walls of the building. The current system is subjected to increased variability in workflows from work planning to work completion, causing delays within sequential work functions and a longer overall delivery time. These effects are magnified by the inherent tradeoffs in the work process format and the work behaviors of the employees. A new system of work was developed to standardize the workflow at a large distribution center and decrease observed order delivery times. This solution was a work scheduling system that established clear expectations for work completion as well as tools needed to reduce the variability in the system. Under this new system, the average order delivery time is expected to decrease to a third of its current cycle time. This research was conducted in partnership with Nike Inc. by Stephen Michael Greenlee. M.B.A. S.M. M.B.A. Massachusetts Institute of Technology, Sloan School of Management S.M. Massachusetts Institute of Technology, Department of Mechanical Engineering 2019-10-11T22:24:22Z 2019-10-11T22:24:22Z 2019 2019 2019 Thesis https://hdl.handle.net/1721.1/122577 1119388595 eng MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission. http://dspace.mit.edu/handle/1721.1/7582 91 pages application/pdf Massachusetts Institute of Technology
spellingShingle Sloan School of Management.
Mechanical Engineering.
Leaders for Global Operations Program.
Greenlee, Stephen Michael.
Standardization of workflow in a large distribution center
title Standardization of workflow in a large distribution center
title_full Standardization of workflow in a large distribution center
title_fullStr Standardization of workflow in a large distribution center
title_full_unstemmed Standardization of workflow in a large distribution center
title_short Standardization of workflow in a large distribution center
title_sort standardization of workflow in a large distribution center
topic Sloan School of Management.
Mechanical Engineering.
Leaders for Global Operations Program.
url https://hdl.handle.net/1721.1/122577
work_keys_str_mv AT greenleestephenmichael standardizationofworkflowinalargedistributioncenter