Robotic assistance in the coordination of patient care

We conducted a study to investigate trust in and dependence upon robotic decision support among nurses and doctors on a labor and delivery floor. There is evidence that suggestions provided by embodied agents engender inappropriate degrees of trust and reliance among humans. This concern represents...

Full description

Bibliographic Details
Main Authors: Gombolay, Matthew C., Hayes, Bradley H, Seo, Nicole, Liu, Zixi, Wadhwania, Samir, Yu, Tania W., Shah, Neel, Golen, Toni, Shah, Julie A
Other Authors: Lincoln Laboratory
Format: Article
Language:English
Published: SAGE Publications 2020
Online Access:https://hdl.handle.net/1721.1/125347
_version_ 1826195427359195136
author Gombolay, Matthew C.
Hayes, Bradley H
Seo, Nicole
Liu, Zixi
Wadhwania, Samir
Yu, Tania W.
Shah, Neel
Golen, Toni
Shah, Julie A
author2 Lincoln Laboratory
author_facet Lincoln Laboratory
Gombolay, Matthew C.
Hayes, Bradley H
Seo, Nicole
Liu, Zixi
Wadhwania, Samir
Yu, Tania W.
Shah, Neel
Golen, Toni
Shah, Julie A
author_sort Gombolay, Matthew C.
collection MIT
description We conducted a study to investigate trust in and dependence upon robotic decision support among nurses and doctors on a labor and delivery floor. There is evidence that suggestions provided by embodied agents engender inappropriate degrees of trust and reliance among humans. This concern represents a critical barrier that must be addressed before fielding intelligent hospital service robots that take initiative to coordinate patient care. We conducted our experiment with nurses and physicians, and evaluated the subjects’ levels of trust in and dependence upon high- and low-quality recommendations issued by robotic versus computer-based decision support. The decision support, generated through action-driven learning from expert demonstration, produced high-quality recommendations that were accepted by nurses and physicians at a compliance rate of 90%. Rates of Type I and Type II errors were comparable between robotic and computer-based decision support. Furthermore, embodiment appeared to benefit performance, as indicated by a higher degree of appropriate dependence after the quality of recommendations changed over the course of the experiment. These results support the notion that a robotic assistant may be able to safely and effectively assist with patient care. Finally, we conducted a pilot demonstration in which a robot-assisted resource nurses on a labor and delivery floor at a tertiary care center.
first_indexed 2024-09-23T10:12:28Z
format Article
id mit-1721.1/125347
institution Massachusetts Institute of Technology
language English
last_indexed 2024-09-23T10:12:28Z
publishDate 2020
publisher SAGE Publications
record_format dspace
spelling mit-1721.1/1253472022-09-26T16:28:16Z Robotic assistance in the coordination of patient care Gombolay, Matthew C. Hayes, Bradley H Seo, Nicole Liu, Zixi Wadhwania, Samir Yu, Tania W. Shah, Neel Golen, Toni Shah, Julie A Lincoln Laboratory Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory Massachusetts Institute of Technology. Department of Aeronautics and Astronautics We conducted a study to investigate trust in and dependence upon robotic decision support among nurses and doctors on a labor and delivery floor. There is evidence that suggestions provided by embodied agents engender inappropriate degrees of trust and reliance among humans. This concern represents a critical barrier that must be addressed before fielding intelligent hospital service robots that take initiative to coordinate patient care. We conducted our experiment with nurses and physicians, and evaluated the subjects’ levels of trust in and dependence upon high- and low-quality recommendations issued by robotic versus computer-based decision support. The decision support, generated through action-driven learning from expert demonstration, produced high-quality recommendations that were accepted by nurses and physicians at a compliance rate of 90%. Rates of Type I and Type II errors were comparable between robotic and computer-based decision support. Furthermore, embodiment appeared to benefit performance, as indicated by a higher degree of appropriate dependence after the quality of recommendations changed over the course of the experiment. These results support the notion that a robotic assistant may be able to safely and effectively assist with patient care. Finally, we conducted a pilot demonstration in which a robot-assisted resource nurses on a labor and delivery floor at a tertiary care center. National Science Foundation Graduate Research Fellowship Program (Grant 23883577) 2020-05-20T16:05:51Z 2020-05-20T16:05:51Z 2018-06 2019-11-01T12:48:08Z Article http://purl.org/eprint/type/JournalArticle 0278-3649 1741-3176 https://hdl.handle.net/1721.1/125347 Gombolay, Matthew et al. "Robotic assistance in the coordination of patient care." International Journal of Robotics Research 37, 10 (September 2018): 1300-1316 © 2018 The Author(s). en http://dx.doi.org/10.1177/0278364918778344 International Journal of Robotics Research Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf SAGE Publications MIT web domain
spellingShingle Gombolay, Matthew C.
Hayes, Bradley H
Seo, Nicole
Liu, Zixi
Wadhwania, Samir
Yu, Tania W.
Shah, Neel
Golen, Toni
Shah, Julie A
Robotic assistance in the coordination of patient care
title Robotic assistance in the coordination of patient care
title_full Robotic assistance in the coordination of patient care
title_fullStr Robotic assistance in the coordination of patient care
title_full_unstemmed Robotic assistance in the coordination of patient care
title_short Robotic assistance in the coordination of patient care
title_sort robotic assistance in the coordination of patient care
url https://hdl.handle.net/1721.1/125347
work_keys_str_mv AT gombolaymatthewc roboticassistanceinthecoordinationofpatientcare
AT hayesbradleyh roboticassistanceinthecoordinationofpatientcare
AT seonicole roboticassistanceinthecoordinationofpatientcare
AT liuzixi roboticassistanceinthecoordinationofpatientcare
AT wadhwaniasamir roboticassistanceinthecoordinationofpatientcare
AT yutaniaw roboticassistanceinthecoordinationofpatientcare
AT shahneel roboticassistanceinthecoordinationofpatientcare
AT golentoni roboticassistanceinthecoordinationofpatientcare
AT shahjuliea roboticassistanceinthecoordinationofpatientcare