Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain

With increasing customer expectations for fast and cheap deliveries and competition to capture market share, retail organizations are increasingly compelled to make their supply chains as efficient as possible. A major driver of inefficiency in supply chains is the lack of visibility of the goods...

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Main Authors: Dasan Potty, Vijay Krishnan, Yu, Zhehao
Format: Other
Language:en_US
Published: 2020
Subjects:
Online Access:https://hdl.handle.net/1721.1/126391
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author Dasan Potty, Vijay Krishnan
Yu, Zhehao
author_facet Dasan Potty, Vijay Krishnan
Yu, Zhehao
author_sort Dasan Potty, Vijay Krishnan
collection MIT
description With increasing customer expectations for fast and cheap deliveries and competition to capture market share, retail organizations are increasingly compelled to make their supply chains as efficient as possible. A major driver of inefficiency in supply chains is the lack of visibility of the goods, information, and financial flows. This lack of visibility leads to decreased customer service levels and increased disputes in the supply chain. To tackle this problem, companies are investing in supply chain visibility tools such as blockchain technology. But there is no clear understanding of the impact of this new technology on supply chains. Our research models the transportation network of our corporate partner, Walmart, through system dynamics methodology and quantifies the impact that blockchain technology would have on the transportation service level and the number of shipment-related disputes. Our results suggest that when stakeholders in a supply chain introduce blockchain-enabled visibility technologies, there is a significant increase in the percentage of deliveries that are on-time and in full (OTIF), and a reduction in dispute management costs. At the same time, there are several disincentives and challenges, such as high setup cost and lack of understanding of the technology, that Walmart needs to consider to increase blockchain adoption among its stakeholders.
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spelling mit-1721.1/1263912020-07-31T11:12:19Z Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain Dasan Potty, Vijay Krishnan Yu, Zhehao Blockchain Digital Transformation With increasing customer expectations for fast and cheap deliveries and competition to capture market share, retail organizations are increasingly compelled to make their supply chains as efficient as possible. A major driver of inefficiency in supply chains is the lack of visibility of the goods, information, and financial flows. This lack of visibility leads to decreased customer service levels and increased disputes in the supply chain. To tackle this problem, companies are investing in supply chain visibility tools such as blockchain technology. But there is no clear understanding of the impact of this new technology on supply chains. Our research models the transportation network of our corporate partner, Walmart, through system dynamics methodology and quantifies the impact that blockchain technology would have on the transportation service level and the number of shipment-related disputes. Our results suggest that when stakeholders in a supply chain introduce blockchain-enabled visibility technologies, there is a significant increase in the percentage of deliveries that are on-time and in full (OTIF), and a reduction in dispute management costs. At the same time, there are several disincentives and challenges, such as high setup cost and lack of understanding of the technology, that Walmart needs to consider to increase blockchain adoption among its stakeholders. 2020-07-24T19:52:38Z 2020-07-24T19:52:38Z 2020-07-24 Other https://hdl.handle.net/1721.1/126391 en_US application/pdf
spellingShingle Blockchain
Digital Transformation
Dasan Potty, Vijay Krishnan
Yu, Zhehao
Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain
title Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain
title_full Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain
title_fullStr Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain
title_full_unstemmed Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain
title_short Increasing Supply Chain Visibility by Incentivizing Stakeholders to Use Blockchain
title_sort increasing supply chain visibility by incentivizing stakeholders to use blockchain
topic Blockchain
Digital Transformation
url https://hdl.handle.net/1721.1/126391
work_keys_str_mv AT dasanpottyvijaykrishnan increasingsupplychainvisibilitybyincentivizingstakeholderstouseblockchain
AT yuzhehao increasingsupplychainvisibilitybyincentivizingstakeholderstouseblockchain