“Sticky Information” and the Locus of Problem Solving: Implications for Innovation

Another version of this paper is available in the Sloan Working Papers collection at https://dspace.mit.edu/handle/1721.1/2493.

Bibliographic Details
Main Author: von Hippel, Eric A
Other Authors: Sloan School of Management
Format: Article
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2020
Online Access:https://hdl.handle.net/1721.1/127247
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author von Hippel, Eric A
author2 Sloan School of Management
author_facet Sloan School of Management
von Hippel, Eric A
author_sort von Hippel, Eric A
collection MIT
description Another version of this paper is available in the Sloan Working Papers collection at https://dspace.mit.edu/handle/1721.1/2493.
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spelling mit-1721.1/1272472022-09-29T15:20:58Z “Sticky Information” and the Locus of Problem Solving: Implications for Innovation von Hippel, Eric A Sloan School of Management Another version of this paper is available in the Sloan Working Papers collection at https://dspace.mit.edu/handle/1721.1/2493. To solve a problem, needed information and problem-solving capabilities must be brought together. Often the information used in technical problem solving is costly to acquire, transfer, and use in a new location—is, in our terms, “sticky.” In this paper we explore the impact of information stickiness on the locus of innovation-related problem solving. We find, first, that when sticky information needed by problem solvers is held at one site only, problem solving will be carried out at that locus, other things being equal. Second, when more than one locus of sticky information is called upon by problem solvers, the locus of problem solving may iterate among these sites as problem solving proceeds. When the costs of such iteration are high, then, third, problems that draw upon multiple sites of sticky information will sometimes be “task partitioned” into subproblems that each draw on only one such locus, and/or, fourth, investments will be made to reduce the stickiness of information at some locations. </jats:p><jats:p> Information stickiness appears to affect a number of issues of importance to researchers and practitioners. Among these are patterns in the diffusion of information, the specialization of firms, the locus of innovation, and the nature of problems selected by problem solvers. 2020-09-11T16:31:54Z 2020-09-11T16:31:54Z 1994-04 Article http://purl.org/eprint/type/JournalArticle 0025-1909 1526-5501 https://hdl.handle.net/1721.1/127247 von Hippel, Eric. "“Sticky Information” and the Locus of Problem Solving: Implications for Innovation." Management Science 40, 4 (April 1994): 429-548 © 1994 INFORMS http://dx.doi.org/10.1287/mnsc.40.4.429 Management Science Creative Commons Attribution NoDerivatives 4.0 International License. https://creativecommons.org/licenses/by-nd/4.0/ application/pdf Institute for Operations Research and the Management Sciences (INFORMS) INFORMS
spellingShingle von Hippel, Eric A
“Sticky Information” and the Locus of Problem Solving: Implications for Innovation
title “Sticky Information” and the Locus of Problem Solving: Implications for Innovation
title_full “Sticky Information” and the Locus of Problem Solving: Implications for Innovation
title_fullStr “Sticky Information” and the Locus of Problem Solving: Implications for Innovation
title_full_unstemmed “Sticky Information” and the Locus of Problem Solving: Implications for Innovation
title_short “Sticky Information” and the Locus of Problem Solving: Implications for Innovation
title_sort sticky information and the locus of problem solving implications for innovation
url https://hdl.handle.net/1721.1/127247
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