On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers

The present paper considers a canonical revenue management problem wherein a monopolist seller seeks to maximize revenues from selling a fixed inventory of a product to customers who arrive over time. We assume that customers are forward looking and strategize on the timing of their purchase, an emp...

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Main Authors: Chen, Yiwei, Farias, Vivek F.
Other Authors: Sloan School of Management
Format: Article
Published: ACM Press 2020
Online Access:https://hdl.handle.net/1721.1/128486
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author Chen, Yiwei
Farias, Vivek F.
author2 Sloan School of Management
author_facet Sloan School of Management
Chen, Yiwei
Farias, Vivek F.
author_sort Chen, Yiwei
collection MIT
description The present paper considers a canonical revenue management problem wherein a monopolist seller seeks to maximize revenues from selling a fixed inventory of a product to customers who arrive over time. We assume that customers are forward looking and strategize on the timing of their purchase, an empirically confirmed aspect of modern customer behavior. In the event that customers were myopic, foundational work by Gallego and van Ryzin [1994] established that static prices were asymptotically optimal for this problem. In stark contrast, for the case where customers are forward looking, available results in mechanism design and dynamic pricing offer no such simple solution and are also constrained by restrictive assumptions on customer type. The present paper studies the revenue management problem while assuming forward looking customers. We demonstrate that for a broad class of customer utility models, static prices surprisingly continue to remain asymptotically optimal in the scaling regime where inventory and demand grow large. We further show that irrespective of regime, an optimally set static price guarantees the seller revenues that are within at least 63.2% of that under an optimal dynamic mechanism. The class of customer utility models we consider is parsimonious and enjoys empirical support. It also subsumes many of the utility models considered for this problem in existing mechanism design research; we allow for multi-dimensional customer types. We also allow for a customer's disutility from waiting to be positively correlated with his valuation. Our conclusions are thus robust and provide a simple solution to what is considered a challenging problem of dynamic mechanism design.
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spelling mit-1721.1/1284862022-09-26T16:53:42Z On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers Chen, Yiwei Farias, Vivek F. Sloan School of Management The present paper considers a canonical revenue management problem wherein a monopolist seller seeks to maximize revenues from selling a fixed inventory of a product to customers who arrive over time. We assume that customers are forward looking and strategize on the timing of their purchase, an empirically confirmed aspect of modern customer behavior. In the event that customers were myopic, foundational work by Gallego and van Ryzin [1994] established that static prices were asymptotically optimal for this problem. In stark contrast, for the case where customers are forward looking, available results in mechanism design and dynamic pricing offer no such simple solution and are also constrained by restrictive assumptions on customer type. The present paper studies the revenue management problem while assuming forward looking customers. We demonstrate that for a broad class of customer utility models, static prices surprisingly continue to remain asymptotically optimal in the scaling regime where inventory and demand grow large. We further show that irrespective of regime, an optimally set static price guarantees the seller revenues that are within at least 63.2% of that under an optimal dynamic mechanism. The class of customer utility models we consider is parsimonious and enjoys empirical support. It also subsumes many of the utility models considered for this problem in existing mechanism design research; we allow for multi-dimensional customer types. We also allow for a customer's disutility from waiting to be positively correlated with his valuation. Our conclusions are thus robust and provide a simple solution to what is considered a challenging problem of dynamic mechanism design. 2020-11-16T16:48:52Z 2020-11-16T16:48:52Z 2016-07 2019-02-12T14:52:53Z Article http://purl.org/eprint/type/ConferencePaper 9781450339360 https://hdl.handle.net/1721.1/128486 Chen, Yiwei and Vivek F. Farias. “On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers.” Proceedings of the 2016 ACM Conference on Economics and Computation, Maastricht, The Netherlands, ACM Press, July 2019. http://dx.doi.org/10.1145/2940716.2940737 Proceedings of the 2016 ACM Conference on Economics and Computation Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf ACM Press MIT web domain
spellingShingle Chen, Yiwei
Farias, Vivek F.
On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers
title On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers
title_full On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers
title_fullStr On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers
title_full_unstemmed On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers
title_short On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers
title_sort on the efficacy of static prices for revenue management in the face of strategic customers
url https://hdl.handle.net/1721.1/128486
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