Racial discrimination in transportation network companies

In a randomized audit study, we sent passengers in Boston, MA on nearly 1000 rides on controlled routes using the Uber and Lyft smartphone apps, recording key performance metrics. Passengers randomly selected between accounts that used African American-sounding and white-sounding names. We find that...

Full description

Bibliographic Details
Main Authors: Ge, Yanbo, Knittel, Christopher Roland, MacKenzie, Don, Zoepf, Stephen
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Elsevier BV 2021
Online Access:https://hdl.handle.net/1721.1/130158