The impact of online surveillance on behavior

Mass digital surveillance differs from older, analog, and more overt forms of physical surveillance. Nonetheless, empirical research after the Snowden revelations shows that it still has a meaningful chilling effect on online behavior, including Google searches, use of Wikipedia, and expression of c...

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Main Author: Tucker, Catherine Elizabeth
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Cambridge University Press 2021
Online Access:https://hdl.handle.net/1721.1/130532
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author Tucker, Catherine Elizabeth
author2 Sloan School of Management
author_facet Sloan School of Management
Tucker, Catherine Elizabeth
author_sort Tucker, Catherine Elizabeth
collection MIT
description Mass digital surveillance differs from older, analog, and more overt forms of physical surveillance. Nonetheless, empirical research after the Snowden revelations shows that it still has a meaningful chilling effect on online behavior, including Google searches, use of Wikipedia, and expression of controversial opinions. In the courts, these studies may help plaintiffs challenging mass surveillance programs in both the United States and the European Union to demonstrate standing. In the executive and legislative branches, the studies enable the discussion to move on from the question of whether a chilling effect exists from surveillance, to the question of what, if anything, to do about it. How Online Surveillance May Affect Behavior Differently from Offline Surveillance A common trope in surveillance debates claims that subjects of digital surveillance are less affected than subjects of more traditional direct surveillance. A driver might panic and hit the gas at the sight of a police cruiser parked along the side of the road, but the same driver might not much care about or respond to the kinds of mass surveillance programs revealed by the Snowden documents. This skepticism stems mainly from an accurate perception that overt, individualized analog surveillance conveys a stronger signal of interest by the government in a particular citizen’s activities than does mass digital surveillance, which by definition is general rather than particular. Conventional surveillance prior to the broad adoption of the Internet tended to involve intense physical surveillance of individuals by other individuals. This is costly and labor-intensive; even states such as the former East Germany, which employed both overt and covert physical surveillance on a grand scale, were only able to keep dossiers on a little more than one-third of their people. Physical surveillance, the cultivation of informants, and infiltration of dissident groups by undercover police officers continue, have in some respects expanded, and are still highly controversial. But the digital superstructure of surveillance has become, since the advent of the Internet, both much more pervasive than offline surveillance and much more understandable using empirical methods than it was before.
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spelling mit-1721.1/1305322022-09-29T20:14:36Z The impact of online surveillance on behavior Tucker, Catherine Elizabeth Sloan School of Management Mass digital surveillance differs from older, analog, and more overt forms of physical surveillance. Nonetheless, empirical research after the Snowden revelations shows that it still has a meaningful chilling effect on online behavior, including Google searches, use of Wikipedia, and expression of controversial opinions. In the courts, these studies may help plaintiffs challenging mass surveillance programs in both the United States and the European Union to demonstrate standing. In the executive and legislative branches, the studies enable the discussion to move on from the question of whether a chilling effect exists from surveillance, to the question of what, if anything, to do about it. How Online Surveillance May Affect Behavior Differently from Offline Surveillance A common trope in surveillance debates claims that subjects of digital surveillance are less affected than subjects of more traditional direct surveillance. A driver might panic and hit the gas at the sight of a police cruiser parked along the side of the road, but the same driver might not much care about or respond to the kinds of mass surveillance programs revealed by the Snowden documents. This skepticism stems mainly from an accurate perception that overt, individualized analog surveillance conveys a stronger signal of interest by the government in a particular citizen’s activities than does mass digital surveillance, which by definition is general rather than particular. Conventional surveillance prior to the broad adoption of the Internet tended to involve intense physical surveillance of individuals by other individuals. This is costly and labor-intensive; even states such as the former East Germany, which employed both overt and covert physical surveillance on a grand scale, were only able to keep dossiers on a little more than one-third of their people. Physical surveillance, the cultivation of informants, and infiltration of dissident groups by undercover police officers continue, have in some respects expanded, and are still highly controversial. But the digital superstructure of surveillance has become, since the advent of the Internet, both much more pervasive than offline surveillance and much more understandable using empirical methods than it was before. 2021-04-27T17:55:11Z 2021-04-27T17:55:11Z 2017-06 2021-04-06T17:58:19Z Article http://purl.org/eprint/type/JournalArticle 9781107137943 9781108515344 https://hdl.handle.net/1721.1/130532 Marthews, Alex & Catherine Tucker. “The impact of online surveillance on behavior.” The Cambridge handbook of surveillance law, part 3 (June 2017): 393-508 © 2017 The Author(s) en 10.1017/9781316481127.019 The Cambridge handbook of surveillance law Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Cambridge University Press SSRN
spellingShingle Tucker, Catherine Elizabeth
The impact of online surveillance on behavior
title The impact of online surveillance on behavior
title_full The impact of online surveillance on behavior
title_fullStr The impact of online surveillance on behavior
title_full_unstemmed The impact of online surveillance on behavior
title_short The impact of online surveillance on behavior
title_sort impact of online surveillance on behavior
url https://hdl.handle.net/1721.1/130532
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