K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies
Thesis: S.M., Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, May, 2020
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| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2021
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| Online Access: | https://hdl.handle.net/1721.1/130606 |
| _version_ | 1811075515826569216 |
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| author | Hughes, Margaret |
| author2 | Deb Roy. |
| author_facet | Deb Roy. Hughes, Margaret |
| author_sort | Hughes, Margaret |
| collection | MIT |
| description | Thesis: S.M., Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, May, 2020 |
| first_indexed | 2024-09-23T10:07:31Z |
| format | Thesis |
| id | mit-1721.1/130606 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T10:07:31Z |
| publishDate | 2021 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/1306062024-03-26T02:53:05Z K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies Online conversation support scaffolding modeled after ancient and modern social technologies Hughes, Margaret Deb Roy. Program in Media Arts and Sciences (Massachusetts Institute of Technology) Program in Media Arts and Sciences (Massachusetts Institute of Technology) Program in Media Arts and Sciences Thesis: S.M., Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, May, 2020 Cataloged from the official PDF version of thesis. Includes bibliographical references. Emergence, when an entity is observed to have properties its parts do not have on their own, is an awe inducing phenomenon seen within nature, complex organization theory, physics, art, and philosophy. Humans can experience emergence or interdependence, a perhaps less potent version of emergence, when they come together, transform, connect, and grow in a way they could not alone through co-creation, playing games and sports, and telling stories. As such moments are scarce, cultures and groups ancient and new have developed technologies (in the sociological sense meaning techniques, processes, and material objects to produce goods, provide services, and connect people) to help groups reach those moments more easily, technologies I define as ancient social technologies (ASTs). Some ASTs, such as narrative coaching, circle practice, and dialogue across differences, have been developed for decades, even generations, to help groups reach emergence together in person. Now, as computational social technologies like video conferencing and social media have been ground breaking by connecting across distance, many facilitators have shown great creativity and resourcefulness as they use these platforms to implement ASTs online. Yet, computational social technologies do not scaffold or ease the implementation of key AST components that are deemed essential to the practice, making virtual AST use challenging. I present in this thesis Keeper, a tool designed to augment virtual communication by scaffolding the use of ancient social technologies within modern computational social technologies. With a design informed by a deep investigation into four ancient social technologies, Keeper visualizes and mediates online, synchronous, audio and video conversations. Keeper challenges a traditional two dimensional interface through use of "space" and tone. The tool scaffolds ASTs with features like a talking stick and guidelines, but retains key affordances of the digital medium by incorporating private messaging and conversation data visualization. Keeper fosters socially beneficial group dynamics by making visible conversation measures to promote equitability, and it prompts reflection and learning by offering visual maps of a conversation over time. The reception of this tool through experiments and interviews is discussed, and reflections on future work offered. by Margaret Hughes. S.M. S.M. Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences 2021-05-14T16:28:51Z 2021-05-14T16:28:51Z 2020 2020 Thesis https://hdl.handle.net/1721.1/130606 1249700535 eng MIT theses may be protected by copyright. Please reuse MIT thesis content according to the MIT Libraries Permissions Policy, which is available through the URL provided. http://dspace.mit.edu/handle/1721.1/7582 115 pages application/pdf Massachusetts Institute of Technology |
| spellingShingle | Program in Media Arts and Sciences Hughes, Margaret K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies |
| title | K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies |
| title_full | K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies |
| title_fullStr | K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies |
| title_full_unstemmed | K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies |
| title_short | K E E P E R : online conversation support scaffolding modeled after ancient and modern social technologies |
| title_sort | k e e p e r online conversation support scaffolding modeled after ancient and modern social technologies |
| topic | Program in Media Arts and Sciences |
| url | https://hdl.handle.net/1721.1/130606 |
| work_keys_str_mv | AT hughesmargaret keeperonlineconversationsupportscaffoldingmodeledafterancientandmodernsocialtechnologies AT hughesmargaret onlineconversationsupportscaffoldingmodeledafterancientandmodernsocialtechnologies |