Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company

COVID-19 was a major pandemic that struck the world at the beginning of the year 2020. Many companies suffered sudden disruptions in their manufacturing operations, logistics and even in their capacity to reach their customers. This capstone project addressed the need of a global pharmaceutical comp...

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Main Authors: Chen, Danning, Anzola, Valentina
Format: Other
Language:en_US
Published: 2021
Subjects:
Online Access:https://hdl.handle.net/1721.1/130984
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author Chen, Danning
Anzola, Valentina
author_facet Chen, Danning
Anzola, Valentina
author_sort Chen, Danning
collection MIT
description COVID-19 was a major pandemic that struck the world at the beginning of the year 2020. Many companies suffered sudden disruptions in their manufacturing operations, logistics and even in their capacity to reach their customers. This capstone project addressed the need of a global pharmaceutical company to understand what digital capabilities were required to be more resilient. The research team conducted in depth interviews and reviewed the literature on resilience: it was identified that transparency and advanced analytics are the main digital capabilities that can increase resilience. Then the research team implemented machine learning techniques to demonstrate how the utilization of advanced analytics can improve resilience. For this analysis, the research team implemented decision trees and random forest in two different datasets from 2019 and 2020 to draw conclusions about what influenced the company’s ability to fulfill orders under a normal state and a disruptive state, as a measure of resilience. The results of this analysis showed that order quantity, location population, and the category of products by level of sales are features that help determine the potential disruption of fulfillment orders; this knowledge can help increase resiliency.
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spelling mit-1721.1/1309842021-06-16T19:52:03Z Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company Chen, Danning Anzola, Valentina Digital Transformation Inventory Management Machine Learning COVID-19 was a major pandemic that struck the world at the beginning of the year 2020. Many companies suffered sudden disruptions in their manufacturing operations, logistics and even in their capacity to reach their customers. This capstone project addressed the need of a global pharmaceutical company to understand what digital capabilities were required to be more resilient. The research team conducted in depth interviews and reviewed the literature on resilience: it was identified that transparency and advanced analytics are the main digital capabilities that can increase resilience. Then the research team implemented machine learning techniques to demonstrate how the utilization of advanced analytics can improve resilience. For this analysis, the research team implemented decision trees and random forest in two different datasets from 2019 and 2020 to draw conclusions about what influenced the company’s ability to fulfill orders under a normal state and a disruptive state, as a measure of resilience. The results of this analysis showed that order quantity, location population, and the category of products by level of sales are features that help determine the potential disruption of fulfillment orders; this knowledge can help increase resiliency. 2021-06-16T19:52:02Z 2021-06-16T19:52:02Z 2021-06-16 Other https://hdl.handle.net/1721.1/130984 en_US CC0 1.0 Universal http://creativecommons.org/publicdomain/zero/1.0/ application/pdf
spellingShingle Digital Transformation
Inventory Management
Machine Learning
Chen, Danning
Anzola, Valentina
Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company
title Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company
title_full Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company
title_fullStr Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company
title_full_unstemmed Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company
title_short Increasing Resilience Through Advanced Analytics in a Pharmaceutical Company
title_sort increasing resilience through advanced analytics in a pharmaceutical company
topic Digital Transformation
Inventory Management
Machine Learning
url https://hdl.handle.net/1721.1/130984
work_keys_str_mv AT chendanning increasingresiliencethroughadvancedanalyticsinapharmaceuticalcompany
AT anzolavalentina increasingresiliencethroughadvancedanalyticsinapharmaceuticalcompany