Investigating User Emotional Responses to Eco-Feedback Designs
Copyright © 2019 by ASME. Emotional responses to a product can be critical in influencing how the product will be used. This study explores the emotions that arise from users' interaction with eco-feedback products, and investigates links between emotions and users' resource conservation b...
| Main Authors: | , , , |
|---|---|
| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
ASME International
2021
|
| Online Access: | https://hdl.handle.net/1721.1/135894 |
| _version_ | 1826192288617857024 |
|---|---|
| author | Bao, Qifang Burnell, Edward Hughes, Ann M Yang, Maria C |
| author2 | Massachusetts Institute of Technology. Department of Mechanical Engineering |
| author_facet | Massachusetts Institute of Technology. Department of Mechanical Engineering Bao, Qifang Burnell, Edward Hughes, Ann M Yang, Maria C |
| author_sort | Bao, Qifang |
| collection | MIT |
| description | Copyright © 2019 by ASME. Emotional responses to a product can be critical in influencing how the product will be used. This study explores the emotions that arise from users' interaction with eco-feedback products, and investigates links between emotions and users' resource conservation behaviors. In-lab experiments were conducted with 68 participants of varying backgrounds. Each participant was shown sketches of four conceptual designs of eco-feedback products and reported how they would feel and behave in different scenarios using the products. Two styles of eco-feedback design, quantitative and figurative, were compared to each other and were compared to neutral designs, which had little or no feedback information. Results showed that taking resource conservation actions such as turning off lights was highly correlated with negative emotions toward wasting resources, such as guilt, upset, embarrassment, and annoyance. Users' evaluations of esthetics, usefulness, and overall quality of eco-feedback products, however, were highly correlated with positive emotions toward resource conservation, described as satisfied, proud, interested, and joyful. Figurative designs were observed to evoke much stronger emotions among younger participants than older ones. Ultimately, we hope our findings are useful to the designers of eco-feedback products. |
| first_indexed | 2024-09-23T09:09:11Z |
| format | Article |
| id | mit-1721.1/135894 |
| institution | Massachusetts Institute of Technology |
| language | English |
| last_indexed | 2024-09-23T09:09:11Z |
| publishDate | 2021 |
| publisher | ASME International |
| record_format | dspace |
| spelling | mit-1721.1/1358942023-10-05T19:59:40Z Investigating User Emotional Responses to Eco-Feedback Designs Bao, Qifang Burnell, Edward Hughes, Ann M Yang, Maria C Massachusetts Institute of Technology. Department of Mechanical Engineering Copyright © 2019 by ASME. Emotional responses to a product can be critical in influencing how the product will be used. This study explores the emotions that arise from users' interaction with eco-feedback products, and investigates links between emotions and users' resource conservation behaviors. In-lab experiments were conducted with 68 participants of varying backgrounds. Each participant was shown sketches of four conceptual designs of eco-feedback products and reported how they would feel and behave in different scenarios using the products. Two styles of eco-feedback design, quantitative and figurative, were compared to each other and were compared to neutral designs, which had little or no feedback information. Results showed that taking resource conservation actions such as turning off lights was highly correlated with negative emotions toward wasting resources, such as guilt, upset, embarrassment, and annoyance. Users' evaluations of esthetics, usefulness, and overall quality of eco-feedback products, however, were highly correlated with positive emotions toward resource conservation, described as satisfied, proud, interested, and joyful. Figurative designs were observed to evoke much stronger emotions among younger participants than older ones. Ultimately, we hope our findings are useful to the designers of eco-feedback products. 2021-10-27T20:29:50Z 2021-10-27T20:29:50Z 2019 2020-08-13T15:30:40Z Article http://purl.org/eprint/type/JournalArticle https://hdl.handle.net/1721.1/135894 en 10.1115/1.4042007 Journal of Mechanical Design Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. application/pdf ASME International ASME |
| spellingShingle | Bao, Qifang Burnell, Edward Hughes, Ann M Yang, Maria C Investigating User Emotional Responses to Eco-Feedback Designs |
| title | Investigating User Emotional Responses to Eco-Feedback Designs |
| title_full | Investigating User Emotional Responses to Eco-Feedback Designs |
| title_fullStr | Investigating User Emotional Responses to Eco-Feedback Designs |
| title_full_unstemmed | Investigating User Emotional Responses to Eco-Feedback Designs |
| title_short | Investigating User Emotional Responses to Eco-Feedback Designs |
| title_sort | investigating user emotional responses to eco feedback designs |
| url | https://hdl.handle.net/1721.1/135894 |
| work_keys_str_mv | AT baoqifang investigatinguseremotionalresponsestoecofeedbackdesigns AT burnelledward investigatinguseremotionalresponsestoecofeedbackdesigns AT hughesannm investigatinguseremotionalresponsestoecofeedbackdesigns AT yangmariac investigatinguseremotionalresponsestoecofeedbackdesigns |