Data Analytics in Operations Management: A Review

© 2019 INFORMS Research in operations management has traditionally focused on models for understanding, mostly at a strategic level, how firms should operate. Spurred by the growing availability of data and recent advances in machine learning and optimization methodologies, there has been an increas...

Full description

Bibliographic Details
Main Authors: Mišić, Velibor V, Perakis, Georgia
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2021
Online Access:https://hdl.handle.net/1721.1/136275
Description
Summary:© 2019 INFORMS Research in operations management has traditionally focused on models for understanding, mostly at a strategic level, how firms should operate. Spurred by the growing availability of data and recent advances in machine learning and optimization methodologies, there has been an increasing application of data analytics to problems in operations management. In this paper, we review recent applications of data analytics to operations management in three major areas—supply chain management, revenue management, and healthcare operations—and highlight some exciting directions for the future.