Learning Preferences with Side Information

Product and content personalization is now ubiquitous in e-commerce. There are typically not enough available transactional data for this task. As such, companies today seek to use a variety of information on the interactions between a product and a customer to drive personalization decisions. We fo...

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Main Authors: Farias, Vivek F, Li, Andrew A
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2021
Online Access:https://hdl.handle.net/1721.1/136395
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author Farias, Vivek F
Li, Andrew A
author2 Sloan School of Management
author_facet Sloan School of Management
Farias, Vivek F
Li, Andrew A
author_sort Farias, Vivek F
collection MIT
description Product and content personalization is now ubiquitous in e-commerce. There are typically not enough available transactional data for this task. As such, companies today seek to use a variety of information on the interactions between a product and a customer to drive personalization decisions. We formalize this problem as one of recovering a large-scale matrix with side information in the form of additional matrices of conforming dimension. Viewing the matrix we seek to recover and the side information we have as slices of a tensor, we consider the problem of slice recovery, which is to recover specific slices of “simple” tensors from noisy observations of the entire tensor. We propose a definition of simplicity that on the one hand elegantly generalizes a standard generative model for our motivating problem and on the other hand subsumes low-rank tensors for a variety of existing definitions of tensor rank. We provide an efficient algorithm for slice recovery that is practical for massive data sets and provides a significant performance improvement over state-of-the-art incumbent approaches to tensor recovery. Furthermore, we establish near-optimal recovery guarantees that, in an important regime, represent an order improvement over the best available results for this problem. Experiments on data from a music streaming service demonstrate the performance and scalability of our algorithm.
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spelling mit-1721.1/1363952023-12-19T21:07:06Z Learning Preferences with Side Information Farias, Vivek F Li, Andrew A Sloan School of Management Product and content personalization is now ubiquitous in e-commerce. There are typically not enough available transactional data for this task. As such, companies today seek to use a variety of information on the interactions between a product and a customer to drive personalization decisions. We formalize this problem as one of recovering a large-scale matrix with side information in the form of additional matrices of conforming dimension. Viewing the matrix we seek to recover and the side information we have as slices of a tensor, we consider the problem of slice recovery, which is to recover specific slices of “simple” tensors from noisy observations of the entire tensor. We propose a definition of simplicity that on the one hand elegantly generalizes a standard generative model for our motivating problem and on the other hand subsumes low-rank tensors for a variety of existing definitions of tensor rank. We provide an efficient algorithm for slice recovery that is practical for massive data sets and provides a significant performance improvement over state-of-the-art incumbent approaches to tensor recovery. Furthermore, we establish near-optimal recovery guarantees that, in an important regime, represent an order improvement over the best available results for this problem. Experiments on data from a music streaming service demonstrate the performance and scalability of our algorithm. 2021-10-27T20:35:10Z 2021-10-27T20:35:10Z 2019 2021-04-15T15:23:36Z Article http://purl.org/eprint/type/JournalArticle https://hdl.handle.net/1721.1/136395 en 10.1287/MNSC.2018.3092 Management Science Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Institute for Operations Research and the Management Sciences (INFORMS) MIT web domain
spellingShingle Farias, Vivek F
Li, Andrew A
Learning Preferences with Side Information
title Learning Preferences with Side Information
title_full Learning Preferences with Side Information
title_fullStr Learning Preferences with Side Information
title_full_unstemmed Learning Preferences with Side Information
title_short Learning Preferences with Side Information
title_sort learning preferences with side information
url https://hdl.handle.net/1721.1/136395
work_keys_str_mv AT fariasvivekf learningpreferenceswithsideinformation
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