Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups
© 2020 Owner/Author. A Facebook Messenger chatbot, Sunny, was designed and deployed to promote positive social connections and enhance psychological wellbeing. A 10-day study was conducted with three pre-existing social groups of four members each in control (n=12) and experimental groups (n=12). Bo...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
ACM
2021
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| Online Access: | https://hdl.handle.net/1721.1/137134 |
| _version_ | 1826207274811523072 |
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| author | Narain, J Quach, T Davey, M Park, HW Breazeal, C Picard, R |
| author_facet | Narain, J Quach, T Davey, M Park, HW Breazeal, C Picard, R |
| author_sort | Narain, J |
| collection | MIT |
| description | © 2020 Owner/Author. A Facebook Messenger chatbot, Sunny, was designed and deployed to promote positive social connections and enhance psychological wellbeing. A 10-day study was conducted with three pre-existing social groups of four members each in control (n=12) and experimental groups (n=12). Both groups completed initial assessments and daily reports, and the experimental groups interacted with Sunny. Exit interviews indicated three key themes: 1) Sunny prompted self-reflection, boosting participants' senses of self-worth and the depth of their relationships, 2) using Sunny encouraged participants to send heartfelt messages they would not have shared otherwise, 3) participants enjoyed accessing positive messages "on-demand". Experimental groups showed an average increase in psychological wellbeing of 1.73 (std = 6.08), compared to 0.5 (std = 5.94) in control. Our results suggest that an AI-based chatbot like Sunny could provide preventative care, promoting strong social connections and psychological wellbeing. |
| first_indexed | 2024-09-23T13:46:47Z |
| format | Article |
| id | mit-1721.1/137134 |
| institution | Massachusetts Institute of Technology |
| language | English |
| last_indexed | 2024-09-23T13:46:47Z |
| publishDate | 2021 |
| publisher | ACM |
| record_format | dspace |
| spelling | mit-1721.1/1371342021-11-03T03:18:44Z Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups Narain, J Quach, T Davey, M Park, HW Breazeal, C Picard, R © 2020 Owner/Author. A Facebook Messenger chatbot, Sunny, was designed and deployed to promote positive social connections and enhance psychological wellbeing. A 10-day study was conducted with three pre-existing social groups of four members each in control (n=12) and experimental groups (n=12). Both groups completed initial assessments and daily reports, and the experimental groups interacted with Sunny. Exit interviews indicated three key themes: 1) Sunny prompted self-reflection, boosting participants' senses of self-worth and the depth of their relationships, 2) using Sunny encouraged participants to send heartfelt messages they would not have shared otherwise, 3) participants enjoyed accessing positive messages "on-demand". Experimental groups showed an average increase in psychological wellbeing of 1.73 (std = 6.08), compared to 0.5 (std = 5.94) in control. Our results suggest that an AI-based chatbot like Sunny could provide preventative care, promoting strong social connections and psychological wellbeing. 2021-11-02T17:32:35Z 2021-11-02T17:32:35Z 2020 2021-06-24T16:09:06Z Article http://purl.org/eprint/type/ConferencePaper https://hdl.handle.net/1721.1/137134 Narain, J, Quach, T, Davey, M, Park, HW, Breazeal, C et al. 2020. "Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups." Conference on Human Factors in Computing Systems - Proceedings. en 10.1145/3334480.3383062 Conference on Human Factors in Computing Systems - Proceedings Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf ACM MIT web domain |
| spellingShingle | Narain, J Quach, T Davey, M Park, HW Breazeal, C Picard, R Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups |
| title | Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups |
| title_full | Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups |
| title_fullStr | Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups |
| title_full_unstemmed | Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups |
| title_short | Promoting wellbeing with sunny, a chatbot that facilitates positive messages within social groups |
| title_sort | promoting wellbeing with sunny a chatbot that facilitates positive messages within social groups |
| url | https://hdl.handle.net/1721.1/137134 |
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