Applying Robotic Process Automation in the Banking Industry

In recent years, Robotic Process Automation (RPA) has attracted much attention. With predetermined programs, it can execute tasks that are rule-based, high-information, and repetitive. Nowadays, RPA is used in many areas such as finance, manufacturing, accounting, retail, and supply chains to save t...

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Detaylı Bibliyografya
Yazar: Wang, Yucun
Diğer Yazarlar: Cohen, Jacob
Materyal Türü: Tez
Baskı/Yayın Bilgisi: Massachusetts Institute of Technology 2022
Online Erişim:https://hdl.handle.net/1721.1/139202
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author Wang, Yucun
author2 Cohen, Jacob
author_facet Cohen, Jacob
Wang, Yucun
author_sort Wang, Yucun
collection MIT
description In recent years, Robotic Process Automation (RPA) has attracted much attention. With predetermined programs, it can execute tasks that are rule-based, high-information, and repetitive. Nowadays, RPA is used in many areas such as finance, manufacturing, accounting, retail, and supply chains to save time and improve efficiency. However, RPA is seldom used in banking. This thesis conducts a comprehensive analysis of RPA technology, proposing practical suggestions for applying RPA in banking scenarios. The study introduces the concepts, characteristics, and industry status of RPA and presents a case study of a bank integrating RPA; this case study quantifies the cost reduction and efficiency promotion for a particular bank. In addition to the potential benefits, the study also highlights risks and challenges of adopting the RPA technology and proposes efficient methods to mitigate them. Based on the analysis and extensive literature review, this study develops a 5-Step RPA Application Model and introduces three sourcing modes for RPA adoption in the banking industry. Finally, some directions for future research are presented.
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spelling mit-1721.1/1392022022-01-15T03:28:33Z Applying Robotic Process Automation in the Banking Industry Wang, Yucun Cohen, Jacob Sloan School of Management In recent years, Robotic Process Automation (RPA) has attracted much attention. With predetermined programs, it can execute tasks that are rule-based, high-information, and repetitive. Nowadays, RPA is used in many areas such as finance, manufacturing, accounting, retail, and supply chains to save time and improve efficiency. However, RPA is seldom used in banking. This thesis conducts a comprehensive analysis of RPA technology, proposing practical suggestions for applying RPA in banking scenarios. The study introduces the concepts, characteristics, and industry status of RPA and presents a case study of a bank integrating RPA; this case study quantifies the cost reduction and efficiency promotion for a particular bank. In addition to the potential benefits, the study also highlights risks and challenges of adopting the RPA technology and proposes efficient methods to mitigate them. Based on the analysis and extensive literature review, this study develops a 5-Step RPA Application Model and introduces three sourcing modes for RPA adoption in the banking industry. Finally, some directions for future research are presented. S.M. 2022-01-14T14:56:24Z 2022-01-14T14:56:24Z 2021-06 2021-06-10T19:13:42.329Z Thesis https://hdl.handle.net/1721.1/139202 In Copyright - Educational Use Permitted Copyright retained by author(s) https://rightsstatements.org/page/InC-EDU/1.0/ application/pdf Massachusetts Institute of Technology
spellingShingle Wang, Yucun
Applying Robotic Process Automation in the Banking Industry
title Applying Robotic Process Automation in the Banking Industry
title_full Applying Robotic Process Automation in the Banking Industry
title_fullStr Applying Robotic Process Automation in the Banking Industry
title_full_unstemmed Applying Robotic Process Automation in the Banking Industry
title_short Applying Robotic Process Automation in the Banking Industry
title_sort applying robotic process automation in the banking industry
url https://hdl.handle.net/1721.1/139202
work_keys_str_mv AT wangyucun applyingroboticprocessautomationinthebankingindustry