Demand Prioritization for a Water Technology Company

With demand outpacing production capacity, increased variability in supply lead times and customers' conflicting requests to escalate orders, there is a demand prioritization debacle. This Water Technology Company is faced with inefficiently and manually prioritizing individual orders. To ensur...

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Main Authors: Li, Xiaoyue, May, Jennie
Format: Thesis
Language:en_US
Published: 2022
Subjects:
Online Access:https://hdl.handle.net/1721.1/142936
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author Li, Xiaoyue
May, Jennie
author_facet Li, Xiaoyue
May, Jennie
author_sort Li, Xiaoyue
collection MIT
description With demand outpacing production capacity, increased variability in supply lead times and customers' conflicting requests to escalate orders, there is a demand prioritization debacle. This Water Technology Company is faced with inefficiently and manually prioritizing individual orders. To ensure the appropriate demand is fulfilled first, the Water Technology Company is seeking a standardized and repeatable demand prioritization process. This sustainable solution will allow for objective and immediate demand prioritization while taking into account all business stakeholder interests. By implementing a Multi-Criteria Decision Making (MCDM) model, the top criteria were identified. Along with MCDM, a hybrid approach to the Analytical Hierarchy Process (AHP) was applied to identify the weights for each of the six criteria. In order to normalize demand orders so the selected criteria could be compared to one another, value function patterns were applied to the criteria inputs. The MCDM demand prioritization model is expected to generate improvements in the key metrics of Profit Margin, Days to Delivery, and Days to Customer Want. The largest expected improvement is with the increase in Profit Margin, ranging from 75% to 250%. Simulation tests were conducted to review the robustness of the six criteria and the group aggregation methods of the criteria weights. This demand prioritization process can be customized and implemented to any industry in any country.
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spelling mit-1721.1/1429362022-06-11T03:08:14Z Demand Prioritization for a Water Technology Company Li, Xiaoyue May, Jennie Supply Chain Strategy Production Planning With demand outpacing production capacity, increased variability in supply lead times and customers' conflicting requests to escalate orders, there is a demand prioritization debacle. This Water Technology Company is faced with inefficiently and manually prioritizing individual orders. To ensure the appropriate demand is fulfilled first, the Water Technology Company is seeking a standardized and repeatable demand prioritization process. This sustainable solution will allow for objective and immediate demand prioritization while taking into account all business stakeholder interests. By implementing a Multi-Criteria Decision Making (MCDM) model, the top criteria were identified. Along with MCDM, a hybrid approach to the Analytical Hierarchy Process (AHP) was applied to identify the weights for each of the six criteria. In order to normalize demand orders so the selected criteria could be compared to one another, value function patterns were applied to the criteria inputs. The MCDM demand prioritization model is expected to generate improvements in the key metrics of Profit Margin, Days to Delivery, and Days to Customer Want. The largest expected improvement is with the increase in Profit Margin, ranging from 75% to 250%. Simulation tests were conducted to review the robustness of the six criteria and the group aggregation methods of the criteria weights. This demand prioritization process can be customized and implemented to any industry in any country. 2022-06-10T16:11:48Z 2022-06-10T16:11:48Z 2022-06-10 Thesis https://hdl.handle.net/1721.1/142936 en_US CC0 1.0 Universal http://creativecommons.org/publicdomain/zero/1.0/ application/pdf
spellingShingle Supply Chain Strategy
Production Planning
Li, Xiaoyue
May, Jennie
Demand Prioritization for a Water Technology Company
title Demand Prioritization for a Water Technology Company
title_full Demand Prioritization for a Water Technology Company
title_fullStr Demand Prioritization for a Water Technology Company
title_full_unstemmed Demand Prioritization for a Water Technology Company
title_short Demand Prioritization for a Water Technology Company
title_sort demand prioritization for a water technology company
topic Supply Chain Strategy
Production Planning
url https://hdl.handle.net/1721.1/142936
work_keys_str_mv AT lixiaoyue demandprioritizationforawatertechnologycompany
AT mayjennie demandprioritizationforawatertechnologycompany