Product Returns Management in Online Retail
In Chapter 1, I and coauthors study the problem of predicting the product return rate using the products’ visual information. In online channels, products are returned at high rates. Shipping, processing, and refurbishing are so costly that a retailer’s profit is extremely sensitive to return rates....
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| Format: | Thesis |
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Massachusetts Institute of Technology
2023
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| Online Access: | https://hdl.handle.net/1721.1/151442 |